Conference Agenda
Week 1
Build your own agenda; follow a theme; mix and match session types – it’s up to you.
Day 1 Headliners
Live from the TM Forum studio in London, the Digital Transformation World Series Headliners offer an up-close look at how the world’s largest communications service providers are collaborating and innovating to prepare their networks and their businesses for the challenges of today and tomorrow. TM Forum will also announce the winners of its renowned Excellence Awards and celebrate their achievements.
Nik Willetts - CEO, TM Forum
Stéphane Richard - Chairman and CEO, Orange
Claudia Nemat - Board Member - Technology & Innovation, Deutsche Telekom
Keri Gilder - CEO, Colt
Anthony Goonetilleke - Group President – Strategy & Technology, Amdocs
Andre Fuetsch - President, AT&T Labs and Chief Technology Officer, AT&T
Shaloo Garg - MD, Late Stage startups & Unicorns, Microsoft
Shankar Arumugavelu - SVP and Global CIO, Verizon
Stéphane Richard - Chairman and CEO, Orange
Claudia Nemat - Board Member - Technology & Innovation, Deutsche Telekom
Keri Gilder - CEO, Colt
Anthony Goonetilleke - Group President – Strategy & Technology, Amdocs
Andre Fuetsch - President, AT&T Labs and Chief Technology Officer, AT&T
Shaloo Garg - MD, Late Stage startups & Unicorns, Microsoft
Shankar Arumugavelu - SVP and Global CIO, Verizon
Day 2 Headliners
Hosts from the TM Forum studio in London bring you a second day of Digital Transformation World Series Headliners. With a focus on turning ambition in reality, coping with connectivity in times of crisis and pivoting business for success, the world’s largest communications service providers offer insight into collaboration, innovation and preparation for the challenges of today and tomorrow. TM Forum will also continue celebrating the winners of its renowned Excellence Awards.
Dr. Steffen Roehn - Chairman, TM Forum; EVP, Bain & Company
Mukesh Ambani - Chairman & Managing Director, Reliance Industries Limited
Kiran Mathew Thomas - President, Reliance Industries Limited; Director on the Board, Reliance Jio
Anish Shah - President, CITO & Digital Platforms, Reliance Jio
Sigve Brekke - President & CEO, Telenor
Enrique Blanco - CTIO, Telefonica
Ruza Sabanovic - EVP & Chief Technology Officer, Telenor
Li Huidi - Board Member & Executive Vice President, China Mobile
Charles Molapisi - Group CTIO, MTN Group
Mukesh Ambani - Chairman & Managing Director, Reliance Industries Limited
Kiran Mathew Thomas - President, Reliance Industries Limited; Director on the Board, Reliance Jio
Anish Shah - President, CITO & Digital Platforms, Reliance Jio
Sigve Brekke - President & CEO, Telenor
Enrique Blanco - CTIO, Telefonica
Ruza Sabanovic - EVP & Chief Technology Officer, Telenor
Li Huidi - Board Member & Executive Vice President, China Mobile
Charles Molapisi - Group CTIO, MTN Group
Week 2
Build your own agenda; follow a theme; mix and match session types – it’s up to you.
- Autonomous Networks & the Edge
- AI, Data & Analytics
- The Human Factor
- Customer Experience & Trust
- Cloud Native IT & Agility
- Beyond Connectivity
Making autonomous networks a reality
Leading figures from across the telco community share the steps they have taken toward autonomous networks, plotting out the pathway to make this vision a reality.
Autonomous Networks & the Edge
Expert Commentator: Michael Lawrey - Vice Chair of the Board, TM Forum
Tareq Amin - CTO & Group Executive VP, Rakuten Mobile
Che Haiping - Chief Digital Transformation Officer, Huawei
Lingli Deng - Lead Researcher & Technical Manager, China Mobile
Che Haiping - Chief Digital Transformation Officer, Huawei
Lingli Deng - Lead Researcher & Technical Manager, China Mobile
Catalyst showcase panel: AI Ops: Delivering advanced services through intelligent operations
AI, Data & Analytics
Moderator: Cecilia Ortega Lagos - Collaboration Manager, TM Forum
Dahyr José Vergara Suárez - Manager Telecom, everis an NTT DATA Company
Rajmund Zielinski - IAA Product Manager, Comarch
Rajmund Zielinski - IAA Product Manager, Comarch
The building blocks for getting organizational transformation right
The Human Factor
Facilitator: Vicky Sleight - Director Diversity, Inclusion and Culture, TM Forum
Myriam Dörffel - VP Head of Mobile Business Steering, T-Systems International
Björn Menden - Managing Partner, Detecon
Mike Smith - Client Director, Concentra Analytics
Nathan Ott - Chief Polisher, The GC Index
Björn Menden - Managing Partner, Detecon
Mike Smith - Client Director, Concentra Analytics
Nathan Ott - Chief Polisher, The GC Index
CX strategies to win the brand battle
Join leading telco CxOs as they explore winning CX strategies, and offer advice on how to increase customer trust in the pandemic era and beyond.
Customer Experience & Trust
Expert Commentator: Aaron Boasman-Patel - VP, AI, Customer Experience & Data, TM Forum
Mark Newman - Chief Analyst, TM Forum
Isabelle Hajri - CMO, Ooredoo Algerie
Sandra DeZoysa - Group Chief Customer Officer, Dialog Axiata
Yulia Poslavskaya - Chief Marketing Officer, Nexign
Nikos Angelopoulos - Group Chief Information Officer, MTN
Craig Wigginton - Deloitte Global Telecom, Media & Entertainment Sector Leader, Deloitte & Touche LLP
Sandra DeZoysa - Group Chief Customer Officer, Dialog Axiata
Yulia Poslavskaya - Chief Marketing Officer, Nexign
Nikos Angelopoulos - Group Chief Information Officer, MTN
Craig Wigginton - Deloitte Global Telecom, Media & Entertainment Sector Leader, Deloitte & Touche LLP
Digital Leadership Roundtable: The path to becoming cloud native
Cloud Native IT & Agility
Ibrahim Gedeon - CTO, TELUS
Lester Thomas - Chief Systems Architect, Vodafone Group
Azhar Sayeed - Chief Architect, Service Provider, RedHat
Aaron Boasman-Patel - VP, AI, Customer Experience & Data, TM Forum
Lester Thomas - Chief Systems Architect, Vodafone Group
Azhar Sayeed - Chief Architect, Service Provider, RedHat
Aaron Boasman-Patel - VP, AI, Customer Experience & Data, TM Forum
Wake up to the shared B2B value opportunity
TELUS Health, Vodafone Business, Elisa and Ford, alongside top vendors and consultants, share how they are working with verticals and strategic vendor partners in the digital ecosystem to create innovative new B2B2x services.
Beyond Connectivity
Expert Commentator: Joann O’Brien - VP, Ecosystems & Labs, TM Forum
Erik Brenneis - CEO Internet of Things, Vodafone Business
Chris White - Electrification Manager- Powertrain Manufacturing- Europe, Ford Motor Company
David Thomas - Managing Principal, Global Health Strategy, TELUS Health
Henri Korpi - Executive Vice President, International Digital Services, Elisa
Amy Cameron - Senior Analyst, STL Partners
James Root - Senior Partner & Director, Bain & Company; Chairman, Bain Futures
Chris White - Electrification Manager- Powertrain Manufacturing- Europe, Ford Motor Company
David Thomas - Managing Principal, Global Health Strategy, TELUS Health
Henri Korpi - Executive Vice President, International Digital Services, Elisa
Amy Cameron - Senior Analyst, STL Partners
James Root - Senior Partner & Director, Bain & Company; Chairman, Bain Futures
HEADLINER: Going beyond connectivity – embracing new ecosystem dynamics
Beyond Connectivity
Angela Maragkopoulou - CIO B2B & SVP Business Solutions, Deutsche Telekom
Fotis Karonis - CTIO, BT Enterprise
Fotis Karonis - CTIO, BT Enterprise
Catalyst showcase panel: AI Ops: Delivering advanced services through intelligent operations
AI, Data & Analytics
Moderator: Cecilia Ortega Lagos - Collaboration Manager, TM Forum
Dahyr José Vergara Suárez - Manager Telecom, everis an NTT DATA Company
Rajmund Zielinski - IAA Product Manager, Comarch
Rajmund Zielinski - IAA Product Manager, Comarch
Catalyst showcase panel: Automating enterprise services delivery through open digital standards
Cloud Native IT & Agility
Moderator: Andy Tiller - EVP, Member Products & Services, TM Forum
Andrew Lamour - Senior IT Architect, DGIT Systems
Lester Thomas - Chief Systems Architect, Vodafone Group
Nishi Mathur - Senior Principal Technology Architect, Infosys
Lester Thomas - Chief Systems Architect, Vodafone Group
Nishi Mathur - Senior Principal Technology Architect, Infosys
Catalyst showcase panel: Innovations for sustainable digital future
The Human Factor
Moderator: Shengfan Hou - Senior Manager, Catalyst Development, TM Forum
Zhu Jun - Chief Architect, Senior Product Director, AsiaInfo Technologies Ltd.
Bing Qian - R&D Director, China Telecom Research Institute (CTRI)
Zhang Fan - VP of CMCC Information Technology Center Big Data Application Department, China Mobile
Bing Qian - R&D Director, China Telecom Research Institute (CTRI)
Zhang Fan - VP of CMCC Information Technology Center Big Data Application Department, China Mobile
Getting platform business models right
Subject matter experts will outline the key steps telcos need to take in order build successful platform business models and capitalize on opportunity.
Beyond Connectivity
Expert Commentator: Martin Creaner - Author & Digital Transformation Expert ,
Martin Creaner - Author & Digital Transformation Expert ,
Herbert Blum - Partner & Global Head of Communications, Media and Entertainment practices, Bain & Company
Angus Ward - CEO, BearingPoint//Beyond
Takashi Kato - Vice President, Corporate Strategy Planning Department, NTT Comware Corporation
Frank Elter - VP, Chief Scientist, Telenor Research
Herbert Blum - Partner & Global Head of Communications, Media and Entertainment practices, Bain & Company
Angus Ward - CEO, BearingPoint//Beyond
Takashi Kato - Vice President, Corporate Strategy Planning Department, NTT Comware Corporation
Frank Elter - VP, Chief Scientist, Telenor Research
Laying down winning foundations with AI, analytics and automation
An interactive masterclass with takeaways including how to make your workforce AI smart - upskill, retrain and recruit new talent.
AI, Data & Analytics
Facilitator: Charlotte Patrick - Independent Analyst, Charlotte Patrick Consult
Pedro Uria-Recio - Group Head of Data Analytics and Artificial Intelligence/Axiata Analytics Center, Axiata
Utpal Mangla - Vice President & Senior Partner, AI Data & Analytics Telecom Industry Leader, IBM
Antony Savarimuthu - Vice President - Digital Transformation Programs, Prodapt
Utpal Mangla - Vice President & Senior Partner, AI Data & Analytics Telecom Industry Leader, IBM
Antony Savarimuthu - Vice President - Digital Transformation Programs, Prodapt
Network automation and softwarization capability expansion
Explore how to improve network sustainability, scalability and flexibility to cope with future peaks in demand, and how to put digitization plans into action.
Autonomous Networks & the Edge
Expert Commentator: Michael Lawrey - Vice Chair of the Board, TM Forum
John Gillam - Chief Digital Officer, TM Forum
Rolf Eberhardt - Director - Head of Orchestration, Communications and Media Solutions (CMS), HPE
Shoma Chakravarty - Vice President, Enterprise Architecture, Verizon
Sujatha Gopal - Chief Architect, Tata Consultancy Services
Arvinder S Anand - VP Enterprise Arch & E2E Solutions, Ericsson
Sireen Malik - Director Automation Systems - Architecture, T-Mobile
Sana Tariq - Senior Architect, E2 Service Orchestration, TELUS
Karina Dahlke - Sr Product Marketing Manager, Telco & Edge Cloud, VMware
Christoph Hilz - Tribe Head Voice & Messaging (DevOps), Deutsche Telekom
John Gillam - Chief Digital Officer, TM Forum
Michael Lawrey - Vice Chair of the Board, TM Forum
Yesmean Luk - Senior Consultant, STL Partners
Shoma Chakravarty - Vice President, Enterprise Architecture, Verizon
Sujatha Gopal - Chief Architect, Tata Consultancy Services
Arvinder S Anand - VP Enterprise Arch & E2E Solutions, Ericsson
Sireen Malik - Director Automation Systems - Architecture, T-Mobile
Sana Tariq - Senior Architect, E2 Service Orchestration, TELUS
Karina Dahlke - Sr Product Marketing Manager, Telco & Edge Cloud, VMware
Christoph Hilz - Tribe Head Voice & Messaging (DevOps), Deutsche Telekom
John Gillam - Chief Digital Officer, TM Forum
Michael Lawrey - Vice Chair of the Board, TM Forum
Yesmean Luk - Senior Consultant, STL Partners
Digital Leadership Roundtable: Intelligent automation is the key to unlocking digital transformation
Customer Experience & Trust
Barry Graham - Senior Associate, TM Forum
Martin Stevenson - Director, Head of CMT Industries, EMEA, Blue Prism
Flavio Reis - Global Head of Automation, Telefonica
Sven Köehler - Head of Digital Center of Excellence, Nokia
Martin Stevenson - Director, Head of CMT Industries, EMEA, Blue Prism
Flavio Reis - Global Head of Automation, Telefonica
Sven Köehler - Head of Digital Center of Excellence, Nokia
Let’s talk customer centricity
Join leading telco CxOs as they explore winning CX strategies and offer advice on how to increase customer trust in the pandemic era and beyond.
Customer Experience & Trust
Expert Commentator: Elizabeth Coyne - Vice President, Communications, TM Forum
Steve McDonald - Chief Operating &Technology Officer, giffgaff
Brendan O’Reilly - CTO, Telefónica UK Ltd
Tim Smith - VP Software, Nokia
Alexander Mohri - Head of Strategy B2B, Swisscom
Steve Grover - Senior Director, Oracle Communications
James Kirby - Senior Vice President & Head Of EMEA, CSG
Viv Tuneeko - General Manager, Customer Care, Sales and Service, Mobile Telecommunications Limited
Eric Heisler - Executive Director, Channel Transformation Strategy, Comcast
Paolo Canale - Partner/ Principal, Ernst & Young
Frédéric Debruyne - Partner; Head of EMEA Telecommunications practice, Bain & Company
Sanjeev Hanji - Vice President, TMT , NTT DATA UK
Brendan O’Reilly - CTO, Telefónica UK Ltd
Tim Smith - VP Software, Nokia
Alexander Mohri - Head of Strategy B2B, Swisscom
Steve Grover - Senior Director, Oracle Communications
James Kirby - Senior Vice President & Head Of EMEA, CSG
Viv Tuneeko - General Manager, Customer Care, Sales and Service, Mobile Telecommunications Limited
Eric Heisler - Executive Director, Channel Transformation Strategy, Comcast
Paolo Canale - Partner/ Principal, Ernst & Young
Frédéric Debruyne - Partner; Head of EMEA Telecommunications practice, Bain & Company
Sanjeev Hanji - Vice President, TMT , NTT DATA UK
Catalyst showcase panel: Automating enterprise services delivery through open digital standards
Cloud Native IT & Agility
Moderator: Andy Tiller - EVP, Member Products & Services, TM Forum
Andrew Lamour - Senior IT Architect, DGIT Systems
Lester Thomas - Chief Systems Architect, Vodafone Group
Nishi Mathur - Senior Principal Technology Architect, Infosys
Lester Thomas - Chief Systems Architect, Vodafone Group
Nishi Mathur - Senior Principal Technology Architect, Infosys
CXO Summit: Failing fast, learning faster
The Human Factor
Peter Leukert - Global CIO, Deutsche Telekom
Paul Smith - Chairman, Communications Practice, Bain
Rainer Deutschmann - SVP & COO, Telia
Paul Smith - Chairman, Communications Practice, Bain
Rainer Deutschmann - SVP & COO, Telia
Catalyst showcase panel: Innovations for sustainable digital future
The Human Factor
Moderator: Shengfan Hou - Senior Manager, Catalyst Development, TM Forum
Zhu Jun - Chief Architect, Senior Product Director, AsiaInfo Technologies Ltd.
Bing Qian - R&D Director, China Telecom Research Institute (CTRI)
Zhang Fan - VP of CMCC Information Technology Center Big Data Application Department, China Mobile
Bing Qian - R&D Director, China Telecom Research Institute (CTRI)
Zhang Fan - VP of CMCC Information Technology Center Big Data Application Department, China Mobile
Week 3
Build your own agenda; follow a theme; mix and match session types – it’s up to you.
- Beyond Connectivity
- Autonomous Networks & the Edge
- The Human Factor
- AI, Data & Analytics
- Customer Experience & Trust
- Cloud Native IT & Agility
Catalyst showcase panel: Building & enabling digital marketplace ecosystems
Beyond Connectivity
Moderator: Shengfan Hou - Senior Manager, Catalyst Development, TM Forum
Gnanapriya Chidambaranathan - AVP, Infosys
Namal Jayathilake - Vice President - Engineering, Emerging Tech, Axiata Digital Labs
Andrew Thomson - SVP, BearingPoint//Beyond
Namal Jayathilake - Vice President - Engineering, Emerging Tech, Axiata Digital Labs
Andrew Thomson - SVP, BearingPoint//Beyond
The future is open, autonomous and secure
Autonomous Networks & the Edge
Facilitator: George Glass - CTO, TM Forum
Azahar Machwe - Enterprise Architecture: OSS Automation, BT
Jörg Niemöller - Expert of Analytics and Customer Service, Ericsson
Yuval Stein - AVP Technologies, TEOCO
Guy Lupo - General Manager of Network Software | Enterprise Architecture, NBN
Kevin McDonnell - Kevin McDonnell, Senior Director, Intelligent Automation, Huawei
Jörg Niemöller - Expert of Analytics and Customer Service, Ericsson
Yuval Stein - AVP Technologies, TEOCO
Guy Lupo - General Manager of Network Software | Enterprise Architecture, NBN
Kevin McDonnell - Kevin McDonnell, Senior Director, Intelligent Automation, Huawei
Hop on the agile express
We set the scene of the present day challenges of building an agile workforce, and the steps taken by leaders to build resilience, improve organizational culture and talent.
The Human Factor
Expert Commentator: David Robinson - Managing Partner, &How Intelligence
Panel Moderator: Rashmika Ramessur - Managing Director - Communications, Media and Technology , Accenture Africa
Headliner Moderator: Nik Willetts - CEO, TM Forum
Sevasti Wong - Managing Director, Global Talent & Organization Consulting, Accenture
Henri Korpi - Executive Vice President, International Digital Services, Elisa
Willie Stegmann - Group CIO, Vodacom
Avishai Sharlin - Division President, Amdocs Technology
Tina Marron-Partridge - Managing Partner, Talent & Transformation, IBM
Sivan Umapathy - CIO, Telekom Malaysia
Harmeen Mehta - Global CIO, Bharti Airtel
Henri Korpi - Executive Vice President, International Digital Services, Elisa
Willie Stegmann - Group CIO, Vodacom
Avishai Sharlin - Division President, Amdocs Technology
Tina Marron-Partridge - Managing Partner, Talent & Transformation, IBM
Sivan Umapathy - CIO, Telekom Malaysia
Harmeen Mehta - Global CIO, Bharti Airtel
HEADLINER: Collaboration, customers, and agility
The Human Factor
Moderator: Nik Willetts - CEO, TM Forum
Harmeen Mehta - Global CIO, Bharti Airtel
Laying the AI foundation
BT, Vodafone Group, Orange alongside leading vendors will provide insights into how to lay the groundwork for successfully embedding AI into your organization.
AI, Data & Analytics
Expert Commentator: Frank Trevino - Partner AI Strategy & Co-Founder, ILLUMULUS
Steve Jarrett - SVP, Data & AI, Orange
Michal Braverman-Blumenstyk - Corporate Vice President, Cloud & AI Security CTO, Israel R&D Center GM, Microsoft
Michael Hind - Distinguished Research Staff Member, IBM Research AI Department, IBM
Rob Claxton - Chief Researcher, BT
Soyini Taylor - Enterprise Data Architect, Vodafone Group
Aaron Boasman-Patel - VP, AI, Customer Experience & Data, TM Forum
Mark Newman - Chief Analyst, TM Forum
Rajmund Zielinski - IAA Product Manager, Comarch
Michal Braverman-Blumenstyk - Corporate Vice President, Cloud & AI Security CTO, Israel R&D Center GM, Microsoft
Michael Hind - Distinguished Research Staff Member, IBM Research AI Department, IBM
Rob Claxton - Chief Researcher, BT
Soyini Taylor - Enterprise Data Architect, Vodafone Group
Aaron Boasman-Patel - VP, AI, Customer Experience & Data, TM Forum
Mark Newman - Chief Analyst, TM Forum
Rajmund Zielinski - IAA Product Manager, Comarch
Digital Leadership Summit: Telco-centric smart business networks for beyond connectivity
Beyond Connectivity
Facilitator: Joann O’Brien - VP, Ecosystems & Labs, TM Forum
Apostolos Kallis - Chief Commercial Officer, Etiya
Sofiene Kamoun - Managing Director, Strategic Initiatives , Videotron
Uğur Gemici - VP of Product Development, Etiya
Visu Sontam - Senior Partner Solutions Architect of Global Telecom Partner Technology , AWS
Chantel Cary - Senior Analyst – Service Provider Operations and IT, Omdia
Sofiene Kamoun - Managing Director, Strategic Initiatives , Videotron
Uğur Gemici - VP of Product Development, Etiya
Visu Sontam - Senior Partner Solutions Architect of Global Telecom Partner Technology , AWS
Chantel Cary - Senior Analyst – Service Provider Operations and IT, Omdia
Digital Leadership Roundtable: Service transparency: The next radical change in customer experience
Customer Experience & Trust
Barry Graham - Senior Associate, TM Forum
Chris Holmes - Senior Director of Telecommunications, EMEA, ServiceNow
Fabio Di Paola - Head of Business Processes, Vodafone Italy
Fabio Di Paola - Head of Business Processes, Vodafone Italy
IT resilience and the migration dilemma
Deutsche Telekom, Vodafone Germany, T-Mobile USA and Comcast Cable alongside top vendors, share their journey and learnings of the "what, when and how” of legacy system migration.
Cloud Native IT & Agility
Expert Commentator: Ian Turkington - VP Architecture & APIs, TM Forum
Alex Jinsung Choi - SVP of Strategy and Technology Innovation (S&TI), Deutsche Telekom
Ralf Hellebrand - Head of Solstice Transformation, Vodafone Germany
Avishai Sharlin - Division President, Amdocs Technology
Meg Knauth - IT Vice President of Software Development and Production Support, T-Mobile USA
Joshua Koenig - Head of Client Solutions, Amdocs Digital Business Operations, Amdocs Services
Chad Haggerty - Executive Director, OSS Systems, Comcast Cable
Kailem Anderson - VP, Portfolio & Engineering, Blue Planet, a Ciena company
Ralf Hellebrand - Head of Solstice Transformation, Vodafone Germany
Avishai Sharlin - Division President, Amdocs Technology
Meg Knauth - IT Vice President of Software Development and Production Support, T-Mobile USA
Joshua Koenig - Head of Client Solutions, Amdocs Digital Business Operations, Amdocs Services
Chad Haggerty - Executive Director, OSS Systems, Comcast Cable
Kailem Anderson - VP, Portfolio & Engineering, Blue Planet, a Ciena company
Catalyst showcase panel: Building & enabling digital marketplace ecosystems
Beyond Connectivity
Moderator: Shengfan Hou - Senior Manager, Catalyst Development, TM Forum
Gnanapriya Chidambaranathan - AVP, Infosys
Namal Jayathilake - Vice President - Engineering, Emerging Tech, Axiata Digital Labs
Andrew Thomson - SVP, BearingPoint//Beyond
Namal Jayathilake - Vice President - Engineering, Emerging Tech, Axiata Digital Labs
Andrew Thomson - SVP, BearingPoint//Beyond
The telco superpower: IT as an innovation enabler
BT, TDC, STC, Guangdong Mobile and MegaFon share how they have achieved the agility and mindset needed to enable 5G product monetization, customer experience, improved ecosystem relationships and scalability with automation.
Cloud Native IT & Agility
Expert Commentator: Ian Turkington - VP Architecture & APIs, TM Forum
Lili Tan - GM, Information System Department , GMCC (Guangdong Mobile)
Andrew McCullough - Technology Partner for BT Consumer, BT
Peter Damsgård Fabricius - VP, IT Drive, TDC Net
Benu Cherian - Regional Business Head, Tata Consultancy Services
Haitham Alfaraj - SVP, Technology & Operations, Saudi Telecom Company (stc)
Oleg Ivlev - Head of Digital Services Architecture Office, MegaFon
Maxim Nartov - Business Development Director, Nexign
Andrew McCullough - Technology Partner for BT Consumer, BT
Peter Damsgård Fabricius - VP, IT Drive, TDC Net
Benu Cherian - Regional Business Head, Tata Consultancy Services
Haitham Alfaraj - SVP, Technology & Operations, Saudi Telecom Company (stc)
Oleg Ivlev - Head of Digital Services Architecture Office, MegaFon
Maxim Nartov - Business Development Director, Nexign
Catalyst showcase panel: Enhancing capabilities with AI & autonomous networks
Autonomous Networks & the Edge
Moderator: Ian Turkington - VP Architecture & APIs, TM Forum
Kai Mao - Distinguished Solutions Planner, Fujitsu Network Communications
Lei Lei - Senior Engineer, China Unicom
Christian Maitre - VP Smart Territories Development, Orange
Zhiyi Luo - Project Manager, China Mobile
Lei Lei - Senior Engineer, China Unicom
Christian Maitre - VP Smart Territories Development, Orange
Zhiyi Luo - Project Manager, China Mobile
It’s all about the data strategy
A well thought data strategy is critical to creating new value and revenue growth. Telcos, data experts and top vendors will share the vital ingredients for a successful data strategy and approaches for turning data into revenue.
AI, Data & Analytics
Expert Commentator: Amy Cameron - Senior Analyst, STL Partners
Klaus Werner - CFO, Deutsche Telekom
Kalyan Achyutuni - CIO, Smart Axiata
Suren Pinto - CEO, Global Wavenet
Ane Cristina Varoto - Big Data & Business Analytics Director, Claro
Gabriel Villa - Head of the Data Insights & Ads, Claro
Jay Shah - Partner, Data & AI, &How Intelligence ; Former Chief AI & Data Officer, MyRepublic
Kalyan Achyutuni - CIO, Smart Axiata
Suren Pinto - CEO, Global Wavenet
Ane Cristina Varoto - Big Data & Business Analytics Director, Claro
Gabriel Villa - Head of the Data Insights & Ads, Claro
Jay Shah - Partner, Data & AI, &How Intelligence ; Former Chief AI & Data Officer, MyRepublic
Catalyst showcase panel: Is business assurance critical in ecosystems?
Customer Experience & Trust
Moderator: John Gillam - Chief Digital Officer, TM Forum
Andreas Manolis - Head of Strategy & Innovation, BT
Artemiy Ustimenko - Product Development Manager, Nexign
Gadi Solotorevsky - Distinguished Fellow & Co-Head of Business Assurance group, TM Forum
Artemiy Ustimenko - Product Development Manager, Nexign
Gadi Solotorevsky - Distinguished Fellow & Co-Head of Business Assurance group, TM Forum
Digital Leadership Summit: Autonomous networks: Empowering digital transformation for smart societies and industries
Autonomous Networks & the Edge
Aaron Boasman-Patel - VP, AI, Customer Experience & Data, TM Forum
George Glass - CTO, TM Forum
Dong Sun - Chief Business Strategist, Digital Transformation, Futurewei
Luca Pesando - ISG F5G Chair, ETSI
Raymond Forbes - ISG ENI Chair, ETSI
Klaus Martiny - ISG ZSM Chair, ETSI
Thomas Tovinger - SA5 Chair, 3GPP
Ignacio Mas - Senior Expert and Head of Technology Strategy in OSS, Ericsson
George Glass - CTO, TM Forum
Dong Sun - Chief Business Strategist, Digital Transformation, Futurewei
Luca Pesando - ISG F5G Chair, ETSI
Raymond Forbes - ISG ENI Chair, ETSI
Klaus Martiny - ISG ZSM Chair, ETSI
Thomas Tovinger - SA5 Chair, 3GPP
Ignacio Mas - Senior Expert and Head of Technology Strategy in OSS, Ericsson
CXO Summit: Building a 2025 tech organization
Cloud Native IT & Agility
Anthony Rodrigo - Group CIO, Axiata
Shankar Arumugavelu - SVP and Global CIO, Verizon
Ruza Sabanovic - EVP & Chief Technology Officer, Telenor
Klaus Werner - CFO, Deutsche Telekom
Shankar Arumugavelu - SVP and Global CIO, Verizon
Ruza Sabanovic - EVP & Chief Technology Officer, Telenor
Klaus Werner - CFO, Deutsche Telekom
Digital Leadership Roundtable: 5G network slicing orchestration, monetization and techno-economic analysis
Autonomous Networks & the Edge
Barry Graham - Senior Associate, TM Forum
Azam Beyk - Pre-Sales OSS Consultant, Comarch
Azam Beyk - Pre-Sales OSS Consultant, Comarch
Catalyst showcase panel: Is business assurance critical in ecosystems?
Customer Experience & Trust
Moderator: John Gillam - Chief Digital Officer, TM Forum
Andreas Manolis - Head of Strategy & Innovation, BT
Artemiy Ustimenko - Product Development Manager, Nexign
Gadi Solotorevsky - Distinguished Fellow & Co-Head of Business Assurance group, TM Forum
Artemiy Ustimenko - Product Development Manager, Nexign
Gadi Solotorevsky - Distinguished Fellow & Co-Head of Business Assurance group, TM Forum
The art of business transformation
Hear leading transformational stories from VEON, Orange, BT and Three UK in a candid exploration of the foundations and steps taken to achieve true organizational benefits.
The Human Factor
Expert Commentator: Elizabeth Coyne - Vice President, Communications, TM Forum
Jelena Sutic - Group Chief People Officer, VEON Group
Angela Jenner - Transformation Director, BT
Elaine Carey - Chief Commercial Officer, Three UK and Republic of Ireland
Matt Kearney - Vice President, Market Engagement, NTT DATA UK
Eve Hohman - Director of Open Innovation, Orange
Nicolas Bry - Orange Startups Studio Founder, Orange
Angela Jenner - Transformation Director, BT
Elaine Carey - Chief Commercial Officer, Three UK and Republic of Ireland
Matt Kearney - Vice President, Market Engagement, NTT DATA UK
Eve Hohman - Director of Open Innovation, Orange
Nicolas Bry - Orange Startups Studio Founder, Orange
Q&A with industry verticals: How can CSPs help verticals go digital?
Live masterclass that offers you the opportunity to ask questions to key industry verticals, including TELUS Health, Heathrow Airports and Tivoli Gardens
Beyond Connectivity
Facilitator: Joann O’Brien - VP, Ecosystems & Labs, TM Forum
David Thomas - Managing Principal, Global Health Strategy, TELUS Health
Christian Hannibal - Director of Digital Policy, Dansk Industri
Stuart Birrell - Former CIO, Heathrow Airports
Jonas Buhl Gregersen - SVP, IT & Business Development, Tivoli Gardens
Christian Hannibal - Director of Digital Policy, Dansk Industri
Stuart Birrell - Former CIO, Heathrow Airports
Jonas Buhl Gregersen - SVP, IT & Business Development, Tivoli Gardens
Catalyst showcase panel: Enhancing capabilities with AI & autonomous networks
Autonomous Networks & the Edge
Moderator: Ian Turkington - VP Architecture & APIs, TM Forum
Kai Mao - Distinguished Solutions Planner, Fujitsu Network Communications
Lei Lei - Senior Engineer, China Unicom
Christian Maitre - VP Smart Territories Development, Orange
Zhiyi Luo - Project Manager, China Mobile
Lei Lei - Senior Engineer, China Unicom
Christian Maitre - VP Smart Territories Development, Orange
Zhiyi Luo - Project Manager, China Mobile
Week 4
Build your own agenda; follow a theme; mix and match session types – it’s up to you.
- Customer Experience & Trust
- Cloud Native IT & Agility
- The Human Factor
- Autonomous Networks & the Edge
- Beyond Connectivity
- AI, Data & Analytics
Humanizing the digital experience
We explore how to humanize the digital experience and how far man-made AI and chatbots can take us toward a deeper relationship with the customer.
Customer Experience & Trust
Expert Commentator: Nik Willetts - CEO, TM Forum
Jerry Smith - Executive Partner, COO, Asia, The Ogilvy Group; Principal Consultant, Digital Transformation, Ogilvy Consulting
Akemi Tsunagawa - Founder and CEO, Bespoke, Inc.
Mohamed Oubbati - Chapter Head of Intelligent Customer Experience, Degussa Bank
Rakesh Ajbani - Senior GM, Digital CX & Omnichannel, Dialog Axiata
Bala V Balakrishnan - Chief Digital Officer, Liberty Latín América
Mehraj Gulzar - Vice President - Americas, Prodapt
Akemi Tsunagawa - Founder and CEO, Bespoke, Inc.
Mohamed Oubbati - Chapter Head of Intelligent Customer Experience, Degussa Bank
Rakesh Ajbani - Senior GM, Digital CX & Omnichannel, Dialog Axiata
Bala V Balakrishnan - Chief Digital Officer, Liberty Latín América
Mehraj Gulzar - Vice President - Americas, Prodapt
Digital Leadership Summit: Enabling new business models and services through dynamic orchestration and service exposure
Cloud Native IT & Agility
Aaron Boasman-Patel - VP, AI, Customer Experience & Data, TM Forum
Samer Geissah - Director, Strategy Technology, Telus
Alexander Valchuk - Principal Consultant – Orchestration & Automation, Ericsson
Sudhindra Chada - Senior Strategic Product Manager, Ericsson
Balaji Ethirajulu - Senior Director Product Management, Ericsson
Samer Geissah - Director, Strategy Technology, Telus
Alexander Valchuk - Principal Consultant – Orchestration & Automation, Ericsson
Sudhindra Chada - Senior Strategic Product Manager, Ericsson
Balaji Ethirajulu - Senior Director Product Management, Ericsson
Catalyst showcase panel: Human-centric design through telco-led intelligent solutions
The Human Factor
Moderator: Cecilia Ortega Lagos - Collaboration Manager, TM Forum
Avinash Raj - Senior Manager, Global Network & Technology, Verizon Communications
Sophie Nachman - Project Director, Orange
Valentin Vaduva - Chief Technical Officer, Enghouse Networks
Sophie Nachman - Project Director, Orange
Valentin Vaduva - Chief Technical Officer, Enghouse Networks
NaaS and network slicing: Owning the opportunity
We explore ways in which telecom operators can best build and utilize their networks to advantage to lead to greater revenues in the short and long term through NaaS and network slicing initiatives.
Autonomous Networks & the Edge
Expert Commentator: George Glass - CTO, TM Forum
Mark Chong - Group CTO, Singtel
Angela Logothetis - CTO, Amdocs Open Network
Alla Goldner - Chair of ONAP Use Case Subcommittee, Linux Foundation; Director of Technology, Strategy & Standardization, Amdocs
Gint Atkinson - Vice President, Network Strategy & Architecture, SES Networks
Dan Warren - Director, Advanced Network Research, Samsung Electronics
Greg Tilton - Founder & CEO, DGIT Systems
Joe Hogan - Founder & CTO, Openet
Dereck Quinlan - VP Sales - North Asia & ANZ, Mavenir
Yogen Patel - Vice President & Head of Solutions Marketing, Amdocs Open Network
Angela Logothetis - CTO, Amdocs Open Network
Alla Goldner - Chair of ONAP Use Case Subcommittee, Linux Foundation; Director of Technology, Strategy & Standardization, Amdocs
Gint Atkinson - Vice President, Network Strategy & Architecture, SES Networks
Dan Warren - Director, Advanced Network Research, Samsung Electronics
Greg Tilton - Founder & CEO, DGIT Systems
Joe Hogan - Founder & CTO, Openet
Dereck Quinlan - VP Sales - North Asia & ANZ, Mavenir
Yogen Patel - Vice President & Head of Solutions Marketing, Amdocs Open Network
HEADLINER: Transforming on the journey to 5G
Autonomous Networks & the Edge
Moderator : Sasha Twining - Studio Anchor, Broadcaster and Journalist ,
Mark Chong - Group CTO, Singtel
Moving to predictive Business Assurance in the age of AI
Beyond Connectivity
Facilitator: Gadi Solotorevsky - Distinguished Fellow & Co-Head of Business Assurance group, TM Forum
Andreas Manolis - Head of Strategy & Innovation, BT
Nurlan Karimov - Fraud Management Expert, Rogers Communications
Gjurgjica Pesheva - Senior Manager Business Assurance and Billing, Deutsche Telekom
Susanne-Maria Winter - Revenue Assurance Manager, A1 Telekom Austria Group
Nurlan Karimov - Fraud Management Expert, Rogers Communications
Gjurgjica Pesheva - Senior Manager Business Assurance and Billing, Deutsche Telekom
Susanne-Maria Winter - Revenue Assurance Manager, A1 Telekom Austria Group
IT migration – war stories and lessons learned
An interactive masterclass sharing war stories on IT migration, asking big questions like where to start with you migration journey and who should lead the way?
Cloud Native IT & Agility
Facilitator: George Glass - CTO, TM Forum
Lester Thomas - Chief Systems Architect, Vodafone Group
Brendan O’Rourke - Expert Partner, Telecommunications, Media & Technology and Enterprise Technology practices, Bain & Company
Thomas Kromik - Vice President Mobile & Contact Solutions , Deutsche Telekom IT
Brendan O’Rourke - Expert Partner, Telecommunications, Media & Technology and Enterprise Technology practices, Bain & Company
Thomas Kromik - Vice President Mobile & Contact Solutions , Deutsche Telekom IT
Winning with emerging technologies
Singtel, Verizon, CenturyLink and Commerzbank, alongside top vendors, will provide insights into how to leverage new technologies, such as 5G and blockchain, and focus your energy on the right ecosystem role, customer segments and use cases.
Beyond Connectivity
Expert Commentator: Martin Creaner - Author & Digital Transformation Expert ,
Angus Ward - CEO, BearingPoint//Beyond
Kamran Ziaee - SVP, Technology Strategy & Planning, Verizon
Michael Spitz - CEO, Main Incubator, Commerzbank
Richard Brown - CTO, R3
Mohammed Qaudeer - Associate Director, Verizon-IT, Verizon
Mark Chong - Group CTO, Singtel
Gordon Rawling - Head of Demand Generation OSS & BSS, Ericsson
Kamran Ziaee - SVP, Technology Strategy & Planning, Verizon
Michael Spitz - CEO, Main Incubator, Commerzbank
Richard Brown - CTO, R3
Mohammed Qaudeer - Associate Director, Verizon-IT, Verizon
Mark Chong - Group CTO, Singtel
Gordon Rawling - Head of Demand Generation OSS & BSS, Ericsson
Catalyst showcase panel: Human-centric design through telco-led intelligent solutions
The Human Factor
Moderator: Cecilia Ortega Lagos - Collaboration Manager, TM Forum
Avinash Raj - Senior Manager, Global Network & Technology, Verizon Communications
Sophie Nachman - Project Director, Orange
Valentin Vaduva - Chief Technical Officer, Enghouse Networks
Sophie Nachman - Project Director, Orange
Valentin Vaduva - Chief Technical Officer, Enghouse Networks
Becoming an ecosystem partner
Korea Telecom, Bharti Airtel, ThyssenKrupp, JT Group and Cable & Wireless alongside top experts and vendors will explore how to build ecosystems, including IoT ecosystems, that attract partners and meet customer needs.
Beyond Connectivity
Expert Commentator: Amy Cameron - Senior Analyst, STL Partners
Michael G Jacobides - Sir Donald Gordon Professor of Entrepreneurship & Innovation & Professor of Strategy, London Business School
Burcin Kaplanoglu - Executive Director, Innovation Officer, Oracle Construction and Engineering
Jason Rutherford - Senior Vice President and General Manager, Oracle
Okjin Jeong - Director, KT
Sverrir Jónsson - Senior Consultant – Enterprise Architecture, ThyssenKrupp
Vinay Devadatta - Practice Head - Innovation & Industry Relations, Wipro
Senthil Kumar Balasubramaniam - Chief Information Officer - B2B & Networks, Bharti Airtel
Guy Tennant - CTO, Hansen Technologies
Burcin Kaplanoglu - Executive Director, Innovation Officer, Oracle Construction and Engineering
Jason Rutherford - Senior Vice President and General Manager, Oracle
Okjin Jeong - Director, KT
Sverrir Jónsson - Senior Consultant – Enterprise Architecture, ThyssenKrupp
Vinay Devadatta - Practice Head - Innovation & Industry Relations, Wipro
Senthil Kumar Balasubramaniam - Chief Information Officer - B2B & Networks, Bharti Airtel
Guy Tennant - CTO, Hansen Technologies
Catalyst showcase panel: AI-empowered 5G rollout to operation
AI, Data & Analytics
Moderator: Cecilia Ortega Lagos - Collaboration Manager, TM Forum
Hugo Alberto Nava - Regional Head – everis Open Networks, everis an NTT DATA Company
Tomohiro Otani - Executive Director, KDDI Research, Inc.
Tomohiro Otani - Executive Director, KDDI Research, Inc.
HEADLINER: The Visible versus giffgaff model – truly serving our customers
Customer Experience & Trust
Moderator: Mark Newman - Chief Analyst, TM Forum
Steve McDonald - Chief Operating &Technology Officer, giffgaff
Himanshu Niranjani - Chief Technology Officer (CTO), Visible
Himanshu Niranjani - Chief Technology Officer (CTO), Visible
The art of the possible: CX strategies for launching new products and services
A series of insightful case studies from telecom operators across the world on how they are putting CX theory into practice, and utilizing new technologies to achieve deeper traction and enhanced long-term trust with customers.
Customer Experience & Trust
Expert commentator: Elizabeth Coyne - Vice President, Communications, TM Forum
Nathan Smith - VP Product /Business Development, Reliance Jio
Aniel Jhingoeri - Head of EMEA Sales & Head of Embedded Platforms and Digital End Points Business, Radisys
Radin Sufri Basiuni - Chief Executive Officer, Datastream Digital
Javier Magdelena - Director, Automation and Process Simplification, Telefonica
Martin Stevenson - Director, Head of CMT Industries, EMEA, Blue Prism
Michael DeNoma - CEO, KBZ Bank
Aniel Jhingoeri - Head of EMEA Sales & Head of Embedded Platforms and Digital End Points Business, Radisys
Radin Sufri Basiuni - Chief Executive Officer, Datastream Digital
Javier Magdelena - Director, Automation and Process Simplification, Telefonica
Martin Stevenson - Director, Head of CMT Industries, EMEA, Blue Prism
Michael DeNoma - CEO, KBZ Bank
Digital Leadership Summit: From CSP to SSP: Journey to the cloud to become a superhero service provider
By invitation only
Cloud Native IT & Agility
Facilitator: Ian Turkington - VP Architecture & APIs, TM Forum
Shay Assaraf - Chief Marketing Officer, Optiva
Keren Halpern - Head of Product Marketing, Optiva
Keren Halpern - Head of Product Marketing, Optiva
The art of building the edge
Join us as we explore the importance of building the edge. Who should telcos collaborate with? What kinds of services can the edge support? How do enterprises and hyperscalers view the edge? What is required by telcos to really make building the edge happen?
Autonomous Networks & the Edge
Expert Commentator: George Glass - CTO, TM Forum
Robin Harwani - Head of Global Telecom Partner Technology, AWS
Aleksander Poniewierski - IoT Leader, Ernst & Young
Vincent Seet - Head, Enterprise Architecture, Globe Telecom
Narendran Sivakumar - Global Industry Advisor for 5G Monetization initiatives, Tata Consultancy Services
Christian Kloch - Innovation Architect, Expert 5G Innovation Hub, TDC
Gnanapriya Chidambaranathan - AVP, Infosys
Neeraj Pandey - VP (Network Engineering and Delivery), Vodafone
Phil Kippen - Phil Kippen, Senior Director, Solution Architects & Field Engineering, VMware Telco & Edge Cloud, VMware
George Glass - CTO, TM Forum
Aleksander Poniewierski - IoT Leader, Ernst & Young
Vincent Seet - Head, Enterprise Architecture, Globe Telecom
Narendran Sivakumar - Global Industry Advisor for 5G Monetization initiatives, Tata Consultancy Services
Christian Kloch - Innovation Architect, Expert 5G Innovation Hub, TDC
Gnanapriya Chidambaranathan - AVP, Infosys
Neeraj Pandey - VP (Network Engineering and Delivery), Vodafone
Phil Kippen - Phil Kippen, Senior Director, Solution Architects & Field Engineering, VMware Telco & Edge Cloud, VMware
George Glass - CTO, TM Forum
Diversity & Inclusion: How inclusive design drives innovation
An interactive, small roundtable discussing how to drive innovation with inclusive people design
The Human Factor
Facilitator: Sevasti Wong - Managing Director, Global Talent & Organization Consulting, Accenture
Rachel Higham - Managing Director of IT & MD of Asia for BT Technology, BT
Barbara Harvey - Managing Director, Accenture Research
Idit Duvdevany - Head of Corporate Responsibility & Inclusion, Amdocs
Barbara Harvey - Managing Director, Accenture Research
Idit Duvdevany - Head of Corporate Responsibility & Inclusion, Amdocs
Catalyst showcase panel: AI-empowered 5G rollout to operation
AI, Data & Analytics
Moderator: Cecilia Ortega Lagos - Collaboration Manager, TM Forum
Hugo Alberto Nava - Regional Head – everis Open Networks, everis an NTT DATA Company
Tomohiro Otani - Executive Director, KDDI Research, Inc.
Tomohiro Otani - Executive Director, KDDI Research, Inc.
Week 5
Build your own agenda; follow a theme; mix and match session types – it’s up to you.
- Customer Experience & Trust
- AI, Data & Analytics
- Beyond Connectivity
- Autonomous Networks & the Edge
- Cloud Native IT & Agility
- The Human Factor
Digital Leadership Summit: HUAWEI SmartCare® ‘CEM Elite Club’ Initiative – Enabling business growth by delivering superior, “5G ready” customer experiences
Customer Experience & Trust
Aaron Boasman-Patel - VP, AI, Customer Experience & Data, TM Forum
Thomas Husson - Vice President, Principal Analyst Serving CMO Professionals, Forrester
Jerry Smith - Executive Partner, COO, Asia, The Ogilvy Group; Principal Consultant, Digital Transformation, Ogilvy Consulting
Derek Chen - Assistant Vice President of Customer Service, PCCW-HKT
Jonathan Hopkinson - Principal Digital Transformation Consultant, Huawei
Kevin Wu - Chief Solution Architect, Customer Experience & Digital Transformation, Huawei (APAC)
Xiao Ran - Head of Innovation, ThoughtWorks
Adaora Okeleke - Principal Analyst, Service Provider Operations and IT, Omdia
Yuanping - Strategic Assistant, Huawei Asia Pacific Region
I Gede Darmayusa - CTO, XL AXIATA
Thomas Husson - Vice President, Principal Analyst Serving CMO Professionals, Forrester
Jerry Smith - Executive Partner, COO, Asia, The Ogilvy Group; Principal Consultant, Digital Transformation, Ogilvy Consulting
Derek Chen - Assistant Vice President of Customer Service, PCCW-HKT
Jonathan Hopkinson - Principal Digital Transformation Consultant, Huawei
Kevin Wu - Chief Solution Architect, Customer Experience & Digital Transformation, Huawei (APAC)
Xiao Ran - Head of Innovation, ThoughtWorks
Adaora Okeleke - Principal Analyst, Service Provider Operations and IT, Omdia
Yuanping - Strategic Assistant, Huawei Asia Pacific Region
I Gede Darmayusa - CTO, XL AXIATA
Why data quality and quantity matter in AI
AI, Data & Analytics
Expert Commentator: Jay Shah - Partner, Data & AI, &How Intelligence ; Former Chief AI & Data Officer, MyRepublic
Thomas Siebel - CEO, C3.ai
Zahid Razzaq - Data Transformation Lead, Vodafone
Steve Monaghan - General Partner, FinMirai
Gil Rosen - Chief Marketing Officer & Division President, amdocs:next
Dan Noel Natindim - Vice President & Head of Enterprise Data Office, Globe Telecom
Nik Willetts - CEO, TM Forum
Jared Ritter - Sr. Director Analytics & Automation, Charter Communications
Herfini Haryono - VP Vertical Industry, OmniSci
Zahid Razzaq - Data Transformation Lead, Vodafone
Steve Monaghan - General Partner, FinMirai
Gil Rosen - Chief Marketing Officer & Division President, amdocs:next
Dan Noel Natindim - Vice President & Head of Enterprise Data Office, Globe Telecom
Nik Willetts - CEO, TM Forum
Jared Ritter - Sr. Director Analytics & Automation, Charter Communications
Herfini Haryono - VP Vertical Industry, OmniSci
Catalyst showcase panel: Monetizing 5G – Serving customers across industry verticals
Beyond Connectivity
Moderator: John Gillam - Chief Digital Officer, TM Forum
Akil Chomoko - Chief Marketing Officer, MDS Global
Arnold Buddenberg - Enterprise Business & IT Digital Transformation Architect, Orange
Fahri Kerçek - Senior Product Manager, Etiya
Vinay Devadatta - Practice Head - Innovation & Industry Relations, Wipro
Arnold Buddenberg - Enterprise Business & IT Digital Transformation Architect, Orange
Fahri Kerçek - Senior Product Manager, Etiya
Vinay Devadatta - Practice Head - Innovation & Industry Relations, Wipro
HEADLINER: In conversation with Thomas Siebel
AI, Data & Analytics
Moderator: Nik Willetts - CEO, TM Forum
Thomas Siebel - CEO, C3.ai
Network optimization and orchestration
This session offers practical tips and insights for moving toward greater automation, software-based infrastructure and a 5G-enabled future.
Autonomous Networks & the Edge
Expert Commentator: John Gillam - Chief Digital Officer, TM Forum
Viswanathan Ramaswamy - Vice President and Head of 5G Business, Wipro
Matt Torchinsky - Global Chief Technology Officer, Intraway
Israel Madiedo - Innovation and Technology Director, Izzi Telecom, Mexico
Robert Jakubek - VP, Engineering & Network Operations, US Cellular
Kurt Johnson - Senior Director, Security, Applications, Automation, Analytics, US Cellular
Lori Dawson - Senior Director, Services Engineering, US Cellular
John Gillam - Chief Digital Officer, TM Forum
Sidd Chenumolu - Vice President of Technology Development, DISH Networks
Matt Torchinsky - Global Chief Technology Officer, Intraway
Israel Madiedo - Innovation and Technology Director, Izzi Telecom, Mexico
Robert Jakubek - VP, Engineering & Network Operations, US Cellular
Kurt Johnson - Senior Director, Security, Applications, Automation, Analytics, US Cellular
Lori Dawson - Senior Director, Services Engineering, US Cellular
John Gillam - Chief Digital Officer, TM Forum
Sidd Chenumolu - Vice President of Technology Development, DISH Networks
Digital Leadership Roundtable: Delivering an open, hybrid, cloud ecosystem
Cloud Native IT & Agility
David Duncan - Principal Partner Solutions Architect, Linux, AWS
Michael Habib - Vice President of Business Solutions, Netcracker
Susan James - Senior Director of Telecommunications Strategy, Red Hat
Aaron Boasman-Patel - VP, AI, Customer Experience & Data, TM Forum
Michael Habib - Vice President of Business Solutions, Netcracker
Susan James - Senior Director of Telecommunications Strategy, Red Hat
Aaron Boasman-Patel - VP, AI, Customer Experience & Data, TM Forum
Catalyst showcase panel: Monetizing 5G – Serving customers across industry verticals
Beyond Connectivity
Moderator: John Gillam - Chief Digital Officer, TM Forum
Akil Chomoko - Chief Marketing Officer, MDS Global
Arnold Buddenberg - Enterprise Business & IT Digital Transformation Architect, Orange
Fahri Kerçek - Senior Product Manager, Etiya
Vinay Devadatta - Practice Head - Innovation & Industry Relations, Wipro
Arnold Buddenberg - Enterprise Business & IT Digital Transformation Architect, Orange
Fahri Kerçek - Senior Product Manager, Etiya
Vinay Devadatta - Practice Head - Innovation & Industry Relations, Wipro
The cloud native advantage
This session covers why cloud native is a 'must-do' for telcos and what the roadmap towards cloud native IT looks like.
Cloud Native IT & Agility
Expert Commentator: George Glass - CTO, TM Forum
Igal Elbaz - Senior Vice President Wireless and Access Technology, AT&T Services
Bob De Haven - General Manager, Worldwide Media & Communications, Microsoft Corporation
Yong Wei Chia - Executive Director, Omesti
Joe Parker - Chief Executive Officer, CKH Innovations Opportunities Development
James Kirby - Senior Vice President & Head Of EMEA, CSG
Ron Porter - Product Marketing Lead, Monetization Solutions, Amdocs
David Hovey - Director of 5G Solutions and Strategy, OPENET - an AMDOCS company
Visu Sontam - Senior Partner Solutions Architect of Global Telecom Partner Technology , AWS
Bob De Haven - General Manager, Worldwide Media & Communications, Microsoft Corporation
Yong Wei Chia - Executive Director, Omesti
Joe Parker - Chief Executive Officer, CKH Innovations Opportunities Development
James Kirby - Senior Vice President & Head Of EMEA, CSG
Ron Porter - Product Marketing Lead, Monetization Solutions, Amdocs
David Hovey - Director of 5G Solutions and Strategy, OPENET - an AMDOCS company
Visu Sontam - Senior Partner Solutions Architect of Global Telecom Partner Technology , AWS
Catalyst showcase panel: STC digitalization journey
Customer Experience & Trust
Moderator: John Gillam - Chief Digital Officer, TM Forum
Daniyal Tarique Naqi - Senior ICT Solutions Designer, Saudi Telecom Company (stc)
Mohammad Aljalyl - Head of Enterprise Architecture, Saudi Telecom Company (stc)
Mohammed M. Albadrani - General Manager for infrastructure implementation, Saudi Telecom Company (stc)
Mohammad Aljalyl - Head of Enterprise Architecture, Saudi Telecom Company (stc)
Mohammed M. Albadrani - General Manager for infrastructure implementation, Saudi Telecom Company (stc)
Culture club
Explore some of the key aspects that create a productive and compassionate workforce culture – impactful leadership, diversity of workforce and fostering innovation.
The Human Factor
Expert Commentator: Vicky Sleight - Director Diversity, Inclusion and Culture, TM Forum
Keri Gilder - CEO, Colt
Jen Guerra - Product Owner – Project Athena, Verizon
Kirill Menshov - Senior Vice President, Information Technology, Rostelecom
Aravind Parthasarathy - Vice President-COO Solutions Practice, Prodapt
David Robinson - Managing Partner, &How Intelligence
Jay Shah - Partner, Data & AI, &How Intelligence ; Former Chief AI & Data Officer, MyRepublic
David C Williams - Director, Program/Project Management – RPA & Emerging Tech, AT&T Business Solutions
Jen Guerra - Product Owner – Project Athena, Verizon
Kirill Menshov - Senior Vice President, Information Technology, Rostelecom
Aravind Parthasarathy - Vice President-COO Solutions Practice, Prodapt
David Robinson - Managing Partner, &How Intelligence
Jay Shah - Partner, Data & AI, &How Intelligence ; Former Chief AI & Data Officer, MyRepublic
David C Williams - Director, Program/Project Management – RPA & Emerging Tech, AT&T Business Solutions
Catalyst showcase panel: Can NaaS and EDGE simplify the road to digital transformation?
Autonomous Networks & the Edge
Moderator: Ian Turkington - VP Architecture & APIs, TM Forum
Allison Whittaker - Area Manager – Member of Technical Staff, AT&T Services Inc.
Rob Tomkins - Senior Director, Innovations, BluePlanet – a division of Ciena
Steve Conner - Telco Domain Lead, Cortex
Rob Tomkins - Senior Director, Innovations, BluePlanet – a division of Ciena
Steve Conner - Telco Domain Lead, Cortex
Digital Leadership Roundtable: Exploring B2B service opportunities
Beyond Connectivity
Barry Graham - Senior Associate, TM Forum
Robert Hingston - VP of Product Management , Hansen
Senthil Kumar Balasubramaniam - Chief Information Officer - B2B & Networks, Bharti Airtel
Ron Westfall - Senior Research Analyst , Futurum
Paul Thompson - IT Product Owner – Lead to Cash, Inmarsat
Robert Hingston - VP of Product Management , Hansen
Senthil Kumar Balasubramaniam - Chief Information Officer - B2B & Networks, Bharti Airtel
Ron Westfall - Senior Research Analyst , Futurum
Paul Thompson - IT Product Owner – Lead to Cash, Inmarsat
AI in the real world
Elisa Estonia, Axiata, BT and Rogers alongside leading vendors share how they have converted AI initiatives into AI solutions that solve real world problems.
AI, Data & Analytics
Expert Commentator: Frank Trevino - Partner AI Strategy & Co-Founder, ILLUMULUS
Anastassia Lauderbach - CEO, 1AU-Ventures
Mailiis Ploomann - Head of Telecom Services, Elisa Eesti
Markus Lippus - Co-Founder and Data Science Lead, MindTitan
Anil Rao - Principal Analyst, Analysys Mason
Stefano Capperi - Director - WW Solutioning & Pursuit, Growth Initiatives Practice Leader, Helwett Packard Enterprise
Vijay Raja - Director, Industry & Solutions, Cloudera
Pamela Morales-Cabudoy - Director for Advanced Analytics, Enterprise Data Office, Globe Telecom
Mailiis Ploomann - Head of Telecom Services, Elisa Eesti
Markus Lippus - Co-Founder and Data Science Lead, MindTitan
Anil Rao - Principal Analyst, Analysys Mason
Stefano Capperi - Director - WW Solutioning & Pursuit, Growth Initiatives Practice Leader, Helwett Packard Enterprise
Vijay Raja - Director, Industry & Solutions, Cloudera
Pamela Morales-Cabudoy - Director for Advanced Analytics, Enterprise Data Office, Globe Telecom
Leveraging ODA and Open APIs to achieve digital transformation
Cloud Native IT & Agility
Facilitator: Ian Turkington - VP Architecture & APIs, TM Forum
Laurent Leboucher - Vice President Customer Relations Solutions and Global Architecture, Orange
Lester Thomas - Chief Systems Architect, Vodafone Group
Alfredo Garcia Lavilla - API Solution Architect , Orange Spain
Gianluca Schirru - Enterprise Solution Architect, Orange Spain
Massimo Banzi - Senior Standardization Manager, TIM
Lester Thomas - Chief Systems Architect, Vodafone Group
Alfredo Garcia Lavilla - API Solution Architect , Orange Spain
Gianluca Schirru - Enterprise Solution Architect, Orange Spain
Massimo Banzi - Senior Standardization Manager, TIM
Digital Leadership Summit: Transforming the customer experience: Pragmatic steps in the journey (MENA)
Customer Experience & Trust
Aaron Boasman-Patel - VP, AI, Customer Experience & Data, TM Forum
Andrea Cesarini - Managing Director, Oracle Intelligent Platform Services Lead, Europe, Accenture
Elmar Rode - Communications Industry Director, Oracle
Rajeev Tankha - VP Strategy & Product Development, Oracle
Alexander Mohri - Head of Strategy B2B, Swisscom
Andrea Cesarini - Managing Director, Oracle Intelligent Platform Services Lead, Europe, Accenture
Elmar Rode - Communications Industry Director, Oracle
Rajeev Tankha - VP Strategy & Product Development, Oracle
Alexander Mohri - Head of Strategy B2B, Swisscom
Agile ops
Cloud Native IT & Agility
Expert Commentator: Ian Turkington - VP Architecture & APIs, TM Forum
Salah Abdulrahim - CTO, BNET
Andreas Gabriel - CTO, BearingPoint//Beyond
Michelle Baker - Head of Design COE – IT Channels and Transformation, BT
Thomas De Rycke - Agile Transformation Head, Proximus
Nandu More - Client Director - CMI - Central Europe, Tata Consultancy Services
Uğur Gemici - VP of Product Development, Etiya
Moses (Moshe) Braun - Principal Service & Organization Designer, BT
Robin Wong - Principal Service Designer, BT
Andreas Böhmann - VP IT Enterprise & Integration Architecture, Deutsche Telekom
Andreas Gabriel - CTO, BearingPoint//Beyond
Michelle Baker - Head of Design COE – IT Channels and Transformation, BT
Thomas De Rycke - Agile Transformation Head, Proximus
Nandu More - Client Director - CMI - Central Europe, Tata Consultancy Services
Uğur Gemici - VP of Product Development, Etiya
Moses (Moshe) Braun - Principal Service & Organization Designer, BT
Robin Wong - Principal Service Designer, BT
Andreas Böhmann - VP IT Enterprise & Integration Architecture, Deutsche Telekom
Digital Leadership Roundtable: Building cloud native 5G core networks and monetizing 5G
Autonomous Networks & the Edge
Barry Graham - Senior Associate, TM Forum
Fabio Cerone - General Manager Telecom EMEA , AWS
Mallik Rao - Chief Technology & Information Officer, Telefonica Germany
Robin Harwani - Head of Global Telecom Partner Technology, AWS
Fabio Cerone - General Manager Telecom EMEA , AWS
Mallik Rao - Chief Technology & Information Officer, Telefonica Germany
Robin Harwani - Head of Global Telecom Partner Technology, AWS
Catalyst showcase panel: STC digitalization journey
Customer Experience & Trust
Moderator: John Gillam - Chief Digital Officer, TM Forum
Daniyal Tarique Naqi - Senior ICT Solutions Designer, Saudi Telecom Company (stc)
Mohammad Aljalyl - Head of Enterprise Architecture, Saudi Telecom Company (stc)
Mohammed M. Albadrani - General Manager for infrastructure implementation, Saudi Telecom Company (stc)
Mohammad Aljalyl - Head of Enterprise Architecture, Saudi Telecom Company (stc)
Mohammed M. Albadrani - General Manager for infrastructure implementation, Saudi Telecom Company (stc)
Catalyst showcase panel: Can NaaS and EDGE simplify the road to digital transformation?
Autonomous Networks & the Edge
Moderator: Ian Turkington - VP Architecture & APIs, TM Forum
Allison Whittaker - Area Manager – Member of Technical Staff, AT&T Services Inc.
Rob Tomkins - Senior Director, Innovations, BluePlanet – a division of Ciena
Steve Conner - Telco Domain Lead, Cortex
Rob Tomkins - Senior Director, Innovations, BluePlanet – a division of Ciena
Steve Conner - Telco Domain Lead, Cortex
Week 6
Build your own agenda; follow a theme; mix and match session types – it’s up to you.
- Customer Experience & Trust
- AI, Data & Analytics
- Cloud Native IT & Agility
- Beyond Connectivity
- The Human Factor
Digital Leadership Summit: Transforming the customer experience: Pragmatic steps in the journey (APAC)
Customer Experience & Trust
Aaron Boasman-Patel - VP, AI, Customer Experience & Data, TM Forum
Sandra DeZoysa - Group Chief Customer Officer, Dialog Axiata
Elmar Rode - Communications Industry Director, Oracle
Rajeev Tankha - VP Strategy & Product Development, Oracle
Sandra DeZoysa - Group Chief Customer Officer, Dialog Axiata
Elmar Rode - Communications Industry Director, Oracle
Rajeev Tankha - VP Strategy & Product Development, Oracle
AIOps: Redesigning operations processes to exploit the full potential of AI
Join this masterclass to answer some of the big questions in AI - How to handle AIOps in the software lifecycle; Understanding the implications of AIOps and more
AI, Data & Analytics
Facilitator: Aaron Boasman-Patel - VP, AI, Customer Experience & Data, TM Forum
Luca Franco Varvello - ICT Senior Consultant, Huawei
Derek Chen - Assistant Vice President of Customer Service, PCCW-HKT
Tayeb Ben Meriem - Coordinator of OSS Standardization, Orange
Zhang Ke - Senior Project Manager, China Telecom
Derek Chen - Assistant Vice President of Customer Service, PCCW-HKT
Tayeb Ben Meriem - Coordinator of OSS Standardization, Orange
Zhang Ke - Senior Project Manager, China Telecom
Headliners: The EMEA debate – transformation in action
Delivering the future vision with microservices and Open APIs
Hear how Deutsche Telekom, Vodafone and AWS are paving the way to enabling the agility telcos need to stay competitive.
Cloud Native IT & Agility
Expert Commentator: Ian Turkington - VP Architecture & APIs, TM Forum
Carlos Valero - Global Digital & IT Director - Technology Strategy and Architecture, Vodafone
Lester Thomas - Chief Systems Architect, Vodafone Group
Sameer Vuyyuru - Director Global Telco Business Development, AWS
Sankar Panneerselvam - Senior Partner Solutions Architect, Telecom, AWS
Pascal Menezes - Chief Technology Officer, MEF
George Glass - CTO, TM Forum
Sebastian Simmer - SVP Transformation - Telekom Deutschland, Deutsche Telekom
Mathijs Dijkhuizen - Business Owner IT, Deutsche Telekom IT
Lester Thomas - Chief Systems Architect, Vodafone Group
Sameer Vuyyuru - Director Global Telco Business Development, AWS
Sankar Panneerselvam - Senior Partner Solutions Architect, Telecom, AWS
Pascal Menezes - Chief Technology Officer, MEF
George Glass - CTO, TM Forum
Sebastian Simmer - SVP Transformation - Telekom Deutschland, Deutsche Telekom
Mathijs Dijkhuizen - Business Owner IT, Deutsche Telekom IT
Inspiring connectivity as a service
Intimate masterclass discussing the future of connectivity and how to use enabling technologies
Beyond Connectivity
Facilitator: Joann O’Brien - VP, Ecosystems & Labs, TM Forum
Boris Maurer - Communications & Media Industry Lead - Europe , Accenture
Henrik Aagaard Johanson - , Copenhagen Capital Region
Tom Togsverd - Partner , IndesmaTech
Søren Nørgaard Madsen - Public Affairs Consultant, TDC
Martin Brynskov - Chair, OASC
Henrik Aagaard Johanson - , Copenhagen Capital Region
Tom Togsverd - Partner , IndesmaTech
Søren Nørgaard Madsen - Public Affairs Consultant, TDC
Martin Brynskov - Chair, OASC
Digital Leadership Roundtable: Driving innovation in the B2B market
Beyond Connectivity
Barry Graham - Senior Associate, TM Forum
Ian Watterson - Senior Vice President & Managing Director, APAC , CSG
Tony Judd - MD UK & Ireland, Verizon Business Group
Priashan Pakiriy - Head of Enterprise Fixed Products and Solutions, MTN SA
Ian Watterson - Senior Vice President & Managing Director, APAC , CSG
Tony Judd - MD UK & Ireland, Verizon Business Group
Priashan Pakiriy - Head of Enterprise Fixed Products and Solutions, MTN SA
Digital Leadership Roundtable: AI for customer centricity
AI, Data & Analytics
CXO Summit: Beyond connectivity – growth at the edge
Beyond Connectivity
Juan Carlos Garcia - SVP Technology & Ecosystems, Telefonica
Shawn Hakl - Partner, Microsoft
Jason Hoffman - President and CEO, MobiledgeX
Camille Mendler - Chief Analyst, Enterprise Services, Omdia
Shawn Hakl - Partner, Microsoft
Jason Hoffman - President and CEO, MobiledgeX
Camille Mendler - Chief Analyst, Enterprise Services, Omdia
Headliners: The Americas debate – transformation in action
Headliners: The APAC debate – transformation in action
Building a cloud-based, service-oriented architecture
Join this session to discover how CSPs are implementing cloud native, service oriented architectures and the lessons they have learned in the process.
Cloud Native IT & Agility
Expert Commentator: George Glass - CTO, TM Forum
Nathan Phipps - CIO, Bharti Airtel
Lester Thomas - Chief Systems Architect, Vodafone Group
Greg Tilton - Founder & CEO, DGIT Systems
Chris Holmes - Senior Director of Telecommunications, EMEA, ServiceNow
Thierry Souche - Group CIO, Orange Group
Lester Thomas - Chief Systems Architect, Vodafone Group
Greg Tilton - Founder & CEO, DGIT Systems
Chris Holmes - Senior Director of Telecommunications, EMEA, ServiceNow
Thierry Souche - Group CIO, Orange Group
Building customer confidence and trust
The rapid adoption of digital channels is driving the need for optimized contextual experiences to engage and retain customers – how do you measure the digital experience? Join us for a deep dive discussion.
Customer Experience & Trust
Facilitator: Mark Newman - Chief Analyst, TM Forum
Tammy Yang - Founder and co-CEO/ CDO, Numbers
Ole Andre Braten - Organizational Psychologist, Braten Management Consulting
Ole Andre Braten - Organizational Psychologist, Braten Management Consulting
Capturing new value from the B2C and B2B2C markets
Beyond Connectivity
Expert Commentator: Joann O’Brien - VP, Ecosystems & Labs, TM Forum
Vassilis Seferidis - CEO & Founder, Zeetta Networks
David Traynor - VP 5G IoT Strategy, JT Group
Clive Dickens - VP of TV, Content & Product Development, Optus
Jefferson Wang - Global 5G Strategy Lead, Accenture
Dominik Lauf - Program Lead & CPO Magenta Gaming, Deutsche Telekom
Annalena Pohl - Lead Commercial Management Gaming , Deutsche Telekom
David Traynor - VP 5G IoT Strategy, JT Group
Clive Dickens - VP of TV, Content & Product Development, Optus
Jefferson Wang - Global 5G Strategy Lead, Accenture
Dominik Lauf - Program Lead & CPO Magenta Gaming, Deutsche Telekom
Annalena Pohl - Lead Commercial Management Gaming , Deutsche Telekom
Utilizing the Diversity and Inclusion Maturity Model
Hands on masterclass with BT, Amdocs and Bain diving into the Diversity and Inclusion Maturity Model and how to use it in your company,
The Human Factor
Facilitator: Vicky Sleight - Director Diversity, Inclusion and Culture, TM Forum
Rachel Higham - Managing Director of IT & MD of Asia for BT Technology, BT
Fleur van Beem - Partner, Leader in Communications, Media & Entertainment practice and leader in EMEA Customer practice EMEA, Bain & Company
Idit Duvdevany - Head of Corporate Responsibility & Inclusion, Amdocs
Fleur van Beem - Partner, Leader in Communications, Media & Entertainment practice and leader in EMEA Customer practice EMEA, Bain & Company
Idit Duvdevany - Head of Corporate Responsibility & Inclusion, Amdocs
HEADLINER: Super session keynote and Catalyst awards
Cecilie Heuch - EVP and Chief People Officer, Telenor
