How Can We Seek New Value Through Platforms And Marketplaces?

Session Moderator: Joann O’Brien, VP Digital Ecosystems, TM Forum

FIRESIDE CHAT: Removing Roadblocks for a Thriving Partner Ecosystem

• What are the key benefits of a thriving partner ecosystem for CSPs and how can it drive innovation and agility?
• How are CSP partnerships evolving from linear relationships to diverse, multi-party ecosystems?
• What mindset shifts and changes are necessary to foster a dynamic partner ecosystem?
• How can CSPs simplify processes and empower partners to ensure seamless collaboration and mutual growth?

Thomas Skjelbred, CEO, Telenor Procurement Company; SVP, Telenor Global Procurement
Martijn Teekens, Chief Commercial Officer Enterprise, Odido
Interviewer: Angus Ward, CEO, Beyond Now

KEYNOTE: Unlocking Growth Potential by Accelerating Innovation with Open APIs

• Gain insight into the approach to building EE ID - an API driven identity platform - and Shop, a marketplace platform for its customers and its wider purpose
• Explore how Open APIs will fuel EE’s expansion into non-connectivity services, enabling new customer experiences and revenue streams
• Navigate through the challenges faced and lessons learned in implementing open API strategies for innovation and partner integration

Kevin Lee, CDO, Consumer Division, BT Group

CASE STUDY: Techco-as-a-Platform: Evolving from Connectivity Provider to Digital Ecosystem Orchestrator

• How to move beyond commoditized connectivity and hardware to offer comprehensive solutions that deliver specific customer outcomes?
• What fundamental changes are required for telcos to become aggregators and ecosystem orchestrators, integrating and delivering optimal solutions?
• How to build on customer trust to manage integrated ecosystems, ensuring superior and cohesive solutions?
• What are the ways to overcome transformation challenges to drive enhanced customer satisfaction and superior business outcomes?

Sam Salih, Director, 5G & Advanced Services, TDC

PANEL: Making the Leap from Traditional Connectivity Provider to Growth-Oriented Marketplace Provider

• Gain insights into how CSPs are navigating the journey from traditional network-based services delivered through traditional channels to purveyors of complex solutions delivered through marketplace ecosystems
• Discuss how telecom companies can effectively manage partnerships and ecosystems within platform and marketplace environments to maximize value for all stakeholders involved
• Explore what the critical business and operational system support requirements are to support the different approaches to marketplace solutions
• Learn how CSPs like Odido are evaluating and traversing these changes in business model approach

Robert Purdy, CIO, Odido
Brian Cappellani, Vice President Technology Strategy (CTO), Hansen
Bala Kumar, Assistant Vice President, Industry Solutions Group - Telecom, Media, Technology BU, Cognizant
Moderator: Joann O’Brien, VP Digital Ecosystems, TM Forum