SESSION MODERATOR: John Byrne, Research VP, CSP Operations & Monetization Platforms, IDC

KEYNOTE & DEMO: Unlocking Business Velocity: The Transformative Power of IT in Telco

Understanding the changing role of IT – from cost centre to value driver
Leveraging standards and GenAI for accelerated growth and enhanced interoperability
Demonstrating IT-driven transformations: Bridging theory with real-world implementation
Paving the way for future service providers: Embracing sustainable growth through change

Anthony Rodrigo, Group Chief Information Officer, Axiata Group

CASE STUDY: Building Agile Teams that can Deliver AI-Ready Software Architectures

Fostering nimble, agile teams with a focus on rapid delivery using CI/CD (continuous integration and continuous delivery/deployment)
Implementing cultural change to prioritize innovation aligned with business objectives, enhancing skill development and talent acquisition
Enhancing software architecture to incorporate AI across all SDLC stages, ensuring flexibility and scalability with an increased use of APIs from ODAs
Cultivating strategic partnerships and an ecosystem with ISVs to bring in necessary expertise and drive innovation

Antonietta Mastroianni, Chief IT & Digital Officer, Proximus
Sandeep Phadke, Head Communications, Europe, Tech Mahindra

CASE STUDY: How Zain Leverages AI to Enhance Operational Efficiency and drive Business Success

Exploring solutions to enhance network monetization through innovative technologies
Highlighting successful offerings with positive market reception
Discussing the system architecture and data models that facilitate rapid time-to-market (TTM)
Reviewing AI strategies for improved churn prediction accuracy, with a case study from our Iraq subsidiary
Detailing the use of TM Forum resources to support essential capabilities

Ali K. Dashiti, Digital Solutions Director, Zain
John Zhuang, Director of 5G Operation and Digital Service Dept, Huawei