Bringing the power of AI to your customers

Delivering on the 5G-enabled experience with AI and analytics 

• Translating customer needs into services and adapting to customer expectations
• Adapting to the network quickly to handle complex cloud-based environments
• Harness value from your data and analytics and how to get the balance right for AI
• Using 5G to reinvent operations and customer experience

Using AI for hyper-personalization and service creation  

• How to standardize data so it can be analyzed
• Using intelligent data to create customer-driven intelligence backed differentiates services
• Who is your customer? Identifying customer change patterns and how to develop dynamic customer profiles
• What are the technical drivers to enable a more reliable network

Revolutionizing CX and marketing with AI

• Designing an AI marketing strategy to drive change and maximize ROI
• Leveraging data and AI/ ML to predict customer behavior and anticipate needs and intent
• How to create a more personalized automated experience with the customer at scale
• Streamlining processes whilst providing customers with a multitude of engaging interactive channels
• Identifying the most effective features of loyalty programs and how to measure success