Exclusive Steffen Roehn interview and DTW23 – Ignite preview: The view from TM Forum’s transformative top

By Richard Agnew, TelcoTitans Ahead of the telecoms industry’s digital transformation gathering in Copenhagen, TM Forum chair and visionary Steffen Roehn shares key perspectives on partnering hyperscalers (and leveraging B2B in Europe), Asia-the-innovator, un-learning the past, ‘greenfield in the mind’, software-or-extinction, the Forum’s own reset and new CEO Playbook and much more, cracking the growth and skills nuts, and his own positivity of outlook. As a Partner at …

How generative AI is reshaping telecommunications

By: Generative artificial intelligence (GenAI) is already changing telecommunications. That’s better for the industry, but is it better for each telecommunications company? We say yes, but only for the companies who embrace it forcefully. We’ve studied the available opportunities for generative AI and identified the use cases that promise the most benefit. Our full analysis will be available soon in …

Capture telco B2B growth: Advice on business support system (BSS)

Business trend As the growth of the consumer market slows down, telecommunications companies are turning to the business-to-business (B2B) market for new growth opportunities. According to the TM Forum Report, new ICT services (Cloud, Security, IoT) will be the catalyst for this growth. This trend is already evident in the recent development of large telecommunications companies. For instance, China Mobile’s …

A large language model (LLM) reshapes the contact center and empowers the customer experience

The 4th industrial revolution Throughout day and night, people are caught in the act of clutching a mouse or rapidly tapping keys on their keyboards, constantly inputting and querying information. The phone rings incessantly which is accompanied by a series of questions, each demanding a reply that gradually takes a toll on their voices, leading to voices becoming increasingly hoarse …

Seizing the enterprise opportunity with network slicing 

With the road ahead pointing clearly in the B2B direction, CSPs are looking to build a clear B2B strategy and define the path of transformation they need to leverage current and future 5G solutions. This transformation will be a multi-year process but CSPs can seize near-term monetization opportunities as they expand their network and business support system (BSS) capabilities around …

Embracing trusted technology for unparalleled scalability: The indispensable path for Communication Service Providers

At Ab Initio, our expertise is data, and our passion is to enable our customers to deliver business and operational value out of data via a robust, high-performance data platform built for automation and self-service. As customer demands evolve and new digital landscapes emerge and technological innovations provide the key to scalability, monetization, and competitive advantage, CSPs need an approach …

Empowering the Next Wave of Digital Transformation: Surge of AI, IoT, 5G, and Edge for Telecom

By: Hitesh Morar, Chief Product Officer, Tecnotree The Telecommunications industry has always been a driving force behind the technological revolution. With a growing number of mobile devices and data consumption, digital transformation has become more crucial than ever for telecom companies. Telcos are seeing an increase in demand for seamless connectivity as companies spend extensively on new network infrastructure to …

The future unveiled: Exploring the transformative path of the telecom industry

By: Xiao Zhengcang, CTO, Whale Cloud International The telecom industry has been a trailblazer in innovation, facilitating global connectivity for individuals and businesses alike. As digital technologies continue to evolve at a rapid pace, the future of telecom is brimming with possibilities. To remain innovative and competitive, communication service providers (CSPs) are taking various strategic initiatives. Firstly, they are investing …

Experience generative AI at DTW23 – Ignite with AWS – explore telco-specific use cases in Copenhagen

By: Ross McWalter, Head of Telecom Applications, AWS At DTW23 – Ignite in Copenhagen, from 19 – 21 September, we will exhibit five new generative AI-related and even more AI/ML-powered demonstrations at the AWS Next Level Balcony and showcase content on stage to dive deep into how generative AI can contribute to your success. Generative AI is a new tool …

Generative AI and Telcos: The Critical Role of IT

BSS/OSS integration will be critical for telcos to reap the full benefits of this transformative technology.  By Ari Banerjee, Senior Vice President of Strategy, Netcracker Technology  The transformational power of GenAI is its ability to create contextual new content, which is made possible by training neural networks on enormous volumes of data and applying techniques that help AI models understand …