Digital Transformation WorldThe Digital Transformation World 2018 conference is where the best minds in the industry come together at Digital Transformation World – formerly TM Forum Live! – to collaborate and agree the vision, pace, and practical and affordable path for the digital transformation of the telecoms industry worldwide.

Our five tracks are focused on radically simplifying and automating core business operations to deliver the agility and efficiency needed in today’s market.

At TM Forum, we have over 30 years of experience in the tools that have underpinned growth in the industry. But we believe that the next wave of growth is only possible if we enable a radical shift in the operating model of our industry’s businesses. And this includes platforms, tools, software, business models and culture.

One of the unique things about Digital Transformation World is that it attracts and serves both strategic and technical people. This is reflected in the conference tracks. Below is an overview – click through to the full agenda for each track.

2020 Digital Operator – Vision, Strategy & Roadmap

Over-the-top providers are thriving on the back of traditional Communication Service Providers’ (CSPs’) infrastructure. CSPs have the potential to regain ground by forming deeply embedded platform-based digital partnerships that help industries, cities and governments transform.  But how much of this is wishful thinking and what is the ground breaking work being done by CSPs today.  

2020 DIGITAL OPERATOR TRACK AGENDA

 

Serving the digital customer – Delivering consistent digital customer experiences across multiple channels

The digital customer is the anchor of every successful digital transformation but customer expectations are growing fast. Are CSPs and vendors ready to navigate to the new frontiers of digital experiences: personal; augmented; virtual and immersive?  With billions of customers worldwide, data-led algorithmic customer centricity has never been more important.

SERVING THE DIGITAL CUSTOMER TRACK AGENDA

 

Zero-touch NFV/SDN – The route from hybrid to zero-touch operations management

Technology leaders have a bold vision for completely zero-touch business operations enabled by artificial intelligence. Pragmatists are thoughtfully planning hybrid journeys from today’s reality to tomorrow’s lower-cost zero-touch environments. Discover if the visionaries and pragmatists can join forces to create a way forward.

ZERO-TOUCH NFV / SDN TRACK AGENDA

 

Re-imagining OSS/BSS – Driving business agility into the organization

The capacity to systematically absorb and operationalize ongoing cycles of innovation to create new services and business models, is the hallmark of future success.  It requires re-imagining monolithic Operational and Business Support Systems (OSS/BSS) using cloud computing’s best practices, zero-touch operations, and ICT’s leading virtualization techniques.  Discover the pace of change and the level of agreement about using Open APIs and an Open Digital Architecture as the foundation for the next generation.

REIMAGINING OSS / BSS TRACK AGENDA

 

 AI and Data Analytics 

Discover which of the ten AI Catalyst projects getting ready for Digital Transformation World is the best.   Each one is working hard to demonstrate how machine learning and artificial intelligence can be used for the autonomic orchestration of virtualized networks, customer experience, service optimization, and fraud mitigation.  Contribute to the discussion about how AI fits into the Open Digital Architecture of the future.

AI AND DATA ANALYTICS TRACK AGENDA

Digital Transformation World panel Digital Transformation World conference