Excellence awards
Since 2007, TM Forum’s Excellence awards have recognized and celebrated innovative achievements spanning ODA implementation, network monetization and partnering, customer experience, autonomous networks, AI innovation, and benefits to people and planet.
As a neutral, non-profit organization, our awards ensure a prestigious and impartial view, celebrating the success of key industry players across six categories.
Entries for the Excellence awards are now closed. Winners will be announced on Tuesday 17 June 2025, during DTW Ignite - join us to find out who will win.
2025 Finalists
- Jio Platforms: Redefining Telecom Excellence Through Pioneering IT Transformation and ODA Composability in the 5G/6G Era – Jio Platforms & Reliance Infocomm
- Inspur & Latis: Innovative Tower Resource Open Sharing Model Based on ODA Components: Empowering the Green and Efficient Operation of the Industry
- Telstra: The Power of Telstra’s 5G Slicing Product Experience with TMF ODA
- 6D Technologies & Cellcard Cambodia: Digital Transformation for a leading operator in Cambodia
- Huawei & China Mobile: Accelerating Growth: Agile IoT Partner Ecosystem Collaboration enabled by ODA
- Tecnotree: Driving Business Agility and Growth Through Excellence in ODA Implementation – Tecnotree & MTN
- Netcracker & Swisscom: Pioneering ODA-based transformation accelerates growth and innovation for Swisscom
- AsiaInfo & China Unicom: Industrial-Focused Innovative Private 5G Network Products
- Ericsson & Digital Nasional Berhad: World’s first Intelligent Private Network Slice as a Service using Advanced Billing for Digital Nasional Berhad (DNB)
- Jio Platforms & Reliance Infocomm: JPL Redefining Network Monetization
- Huawei & Jazz: Smart monetization based on converged data facilitates the rapid increase in revenue and becoming a digital life service provider
- e& UAE: Smart Home by e&: Redefining Connectivity with Customer-Centric Experiences
- Viettel Money & Viettel: Viettel Money - Conquering the market, achieving breakthrough growth to become the number 1 financial application in Vietnam, thanks to an excellent customer experience strategy
- China Mobile & Huawei: Tech for Good: 5G-A Intelligent Electronic Fencing Solution for Wildlife Conservation
- Amdocs & Claro Argentina: Claro Argentina + Amdocs’ innovative AI-driven energy-efficiency approach which significantly improves network and operational performance
- China Unicom: Environmental-Friendly 5G Capital: Energy Conservation Approaches in 5G Public Network with intelligent tech
- Tata Consultancy Services & Openreach: ORION - Openreach Interactive Optical Network
- e& UAE: e& UAE Trade-In Program: Pioneering Sustainability and Value for Customers
- Indosat Ooredoo Hutchison: Sampah Jadi Pulsa
- Telstra: Customer Innovation Unleashed through Inversion of Control: The Adaptive Networks Product Experience
- China Mobile: Enhance Home Broadband Users’ Experience through Mobicare
- Huawei & China Mobile: AI Agent based on B2B and B2C Customer Journeys, Leapfrogging Customer Experience
- Torry Harris & BT: Transforming to a digital lifestyle brand, BT’s New EE ID is providing an exceedingly personalized, customer-focused open access platform in the UK
- Verizon: VBG Wireline Experience Transformation
- 6D Technologies & Airtel Nigeria: Transforming Customer Experiences in Africa with AI-powered CVM
- Salesforce & Telecom Argentina: Telecom Argentina’s Telco to TechCo Journey
- Jio Platforms & Reliance Infocomm: Pioneering the Future of Connectivity with Jio Platforms’ Autonomous Network Suite
- Advanced Info Service (AIS): AIS AN practice empowers Zero touch CX. & Zero trouble Networks
- Netcracker & Swisscom: Cloud-based autonomous domains enhances customer experience and boosts operational efficiency for Swisscom
- Ericsson & Digital Nasional Berhad: DNB Malaysia: AI intent-based Ops Throughput Management in action
- China Mobile & Huawei: China Mobile’s E2E Autonomous Network Operation Center (Dark NOC)
- China Telecom: AN Solutions for RAN Based on Knowledge Graphs and Large Language Model
- China Mobile & ZTE: Telecom Multi-Agent Collaboration
- Optiva Canada & Omantel: Driving Agility and Personalization at Scale: How Optiva’s AI-Powered Platform Transforms Omantel’s Customer Experience
- Huawei & Vodafone Turkey: Intelligent Value Generator to Revolutionize the Entire Network
- Verizon: Generative AI: Empowering Agents, Delighting Customers
- China Unicom: GenAI Innovation and Engineering for Intelligent Network O&M
- China Telecom: AI Agents Driving New Era of O&M and Transforming Customer Experience
- Nokia & China Mobile: China Mobile drives AI+ network operations transformation with Nokia innovative Agentic AI solution
- Jio Platforms & Reliance Infocomm: JioBrain Pioneering AI-Driven Excellence in Data Innovation and Autonomous Networks
Award categories:
Excellence in ODA implementation
For achieving outstanding business results through the application of ODA composability for IT transformation.
Excellence in monetizing the network
For pioneering new innovations that capitalize on the composable ecosystem capabilities of ODA to deliver new diversified solutions and growing telco revenues.
Excellence in innovation for people & planet
For outstanding application of ODA, to achieve the 3 P’s of innovation, People Profit and Planet, achieving environmental, social and economic goals.
Excellence in customer experience
For prioritizing the experience of the customer in all contexts while mastering developer and customer experiences including in revenue growing ecosystem scenarios.
Excellence in autonomous networks
For leadership in realizing next generation autonomous networks achieving fully autonomous operations including self healing domains in fault and service management as well as capability planning.
Excellence in data & AI innovation
For achieving significant business impact through innovative applications of AI and Data capabilities in the implementation of agentic AI, LLMs and SLMs for intelligent telco operations and business growth.
