Awards & Recognition
2023 Excellence Awards
The 16th Annual Excellence Awards recognizes the organizations making a significant contribution to the acceleration of digital transformation throughout the industry, across six key categories.
Each of the finalists listed below has been selected from a wider pool of nominees. A final round of independent judging will take place in the coming weeks to determine a winner in each category, to be announced at DTW23 – Ignite.
Please join us in congratulating our finalists!
Meet the 2023 finalists:
Excellence in autonomous operations
Vivo Config: Telefonica Brasil autonomous configuration system

China Telecom wireless autonomous network
Intelligent network operation based on AI knowledge graph

Autonomous networks empower the development of emerging services


Talent For Tomorrow: Moving to human-robot collaboration to deliver autonomous networks


Data-Driven cognitive operation to support MOCN environment for Digital Nasional Berhad (DNB)


Excellence in customer experience
VNPT customer experience transformation model

One Team, One Metric: CEI-Powered digital transformation

AI-Driven customer complaint handling journey delivers distinctive customer experience


NiceMobil & Moflix’s all digital telco delivers multiple industry firsts & customer-centric focus


Seamless and friction-free digital customer experience


STC reinvents customer experience for fixed broadband


Excellence in IT agility
For delivering an outstanding IT transformation project to increase business agility through system and process innovation based on open standards.
Casa by Telus: a unified, AI-powered and cloud-based platform for omni-channel journeys

IT Transformation through system and process innovation using TMF653/656


Accelerate and standardize digital transformation using TMF standards


IT agility for transformative mobile operations for China Mobile




Excellence in market innovation
For pioneering B2B2X business models, and/or ecosystem partnerships, using advanced communications and other novel technologies to deliver growth in new markets.
Value first "Network as a Service” creates sustainable business growth


Netcracker revolutionizes and automates end-to-end partner management for T-Mobile USA

China Mobile and Huawei build China's largest 5G smart mine in Ansteel



telebirr realizing the digital economy and moving beyond connectivity



Excellence in network agility
nbn® Smart Places delivers technology infrastructure for connected communities of the future

SMART NOC – B2B service assurance digitization for 5G era


An operation mode change by building the world’s largest centralized network resource center


China Unicom’s edge computing platform based on cloud native and NFV



Turk Telekom NOVA


Excellence in serving people & planet

Verizon improves energy efficiencies for a better planet and a better balance sheet

Supporting connectivity, the lifeblood of daily life, with expanded protection in dangerous times

How Amdocs’ Tech for Good program develops digital solutions to solve social & environmental issues

Taming energy consumption and cutting carbon emission with Nokia AVA for Telefonica Germany


MTN Mobile Money Open APIs

