The Loft Stage – explore how established solution providers, start-ups and new tech develop the next generation of innovative products and services to help create a more open and disruptive supplier and partner ecosystem. Witness product demos, ask questions, challenge standard solutions to find new ways of solving industry problems.
4:00pm – 4:10pm
Demo: How to harness your vast knowledge base and drive efficiency by leveraging Generative-AI to elevate operational KPIs.
In today's fast-paced business environment, organizations face the challenge of resolving complex issues within tight timelines. Time-to-Resolve is a critical operational KPI that directly impacts operational efficiency and overall business performance. In this demo, we will explore how organizations can leverage the power of Generative-AI to revolutionize their problem-solving approach by harnessing the vast knowledgebase at their disposal. We will showcase how Generative-AI can analyse and understand the context of a problem, and then generate recommended resolution steps, thus empowering support teams to resolve issues more effectively and efficiently.
Bhushan Patil, Chief Growth Officer – Networks: EMEA & APJI, Senior Vice President, Tech Mahindra
Krishna Bellamkonda, Principal, Telco Solutions, AWS
4:10pm – 4:15pm
Ask me Anything with Tech Mahindra
4:15 pm – 4:25 pm
One-to-One: AIOps – the power to transform Telcos.
This session showcases the transformation that AIOps delivers in IT / NT operations in CSPs. Discover how AIOps is reshaping network optimization, enhancing customer experiences, and driving operational efficiencies. Join Marton Sabli and Sara Coppo as they share experiences and discuss the relevance of AIOps in Telcos.
Marton Sabli, Head of Architecture – OSS/IT production, Telia
Sara Coppo, Senior Telco Solutions Engineer, BMC Software, Inc
4:25 pm – 4:30 pm
Have your Say – audience feedback