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A new approach to digital transformation

Jacky Chen Jiang, Executive Vice President at Whale Cloud Technology, discusses BSS/OSS evolution, a different approach to digital transformation, and combining AI with connectivity for B2B services. Jacky Chen Jiang, Executive Vice President at Whale Cloud Technology, says its Telco-as-a-Service platform offers an alternative approach to traditional digital transformation journeys with ready-to-use service suites, such as B2B offers for small …

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Harnessing AI to drive value

Silvia Candiani, Vice President of Telecommunications at Microsoft, discusses the impact of AI on the telecom industry and how telcos can start to embrace it. Silvia Candiani, Vice President of Telecommunications at Microsoft, says artificial intelligence will drive impact for telcos in customer care and engagement, network management, new revenue streams, and operations management. AI training should be offered to …