Capture telco B2B growth: Advice on business support system (BSS)

Business trend As the growth of the consumer market slows down, telecommunications companies are turning to the business-to-business (B2B) market for new growth opportunities. According to the TM Forum Report, new ICT services (Cloud, Security, IoT) will be the catalyst for this growth. This trend is already evident in the recent development of large telecommunications companies. For instance, China Mobile’s …

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Impact program recap: Collaboration is essential for B2B opportunity

Nik Willets, CEO of TM Forum talks to Darrell Jordan-Smith, Senior Vice President of TME & Industries at Red Hat, and Duarte Begonha, Partner at McKinsey, about unlocking B2B service growth and transitioning from a telco into a techno. Their discussion covers a many interesting aspects and highlights include: The changing role of the CIO in supporting B2B opportunities. Cultural …