A blueprint for growth: the techco operating model

Making operational benchmarks fit for the future

• What operational benchmarks and why they matter
• How CSPs must adapt their metrics
• Who to benchmark against in order to stay competitive
• What future operational benchmarks should look like

Getting your organization and operations partner-ready 

• How will telcos need to be set up internally to ensure seamless collaboration with a wide range of partners?
• How do partnerships with hyperscalers and digital native companies transform the way the telco’s workforce collaborates?
• How will the engagement model have to change?
• What tools should be provided to partners to optimize collaboration?

Adapting the operating model to enable platform-based business models

• How will the operating model have to change to enable platform business models?
• Understanding how value is created and captured in platform business models
• Accelerating and automating the partner onboarding process
• Learning to collaborate with a wide range of partners

PANEL: Developing a blueprint for future proof operating model  

• What changes are needed across the organization and in terms of operating models to support new business models?
• Bridging the gaps between organizational silos to deliver the required agility
• Ensuring that the operating model able to operate across multiple verticals
• How can digital technologies be used to ease the transition to a new operating model?