Gil Rosen, Chief Marketing Officer at Amdocs, discusses how it is developing GenAI for telcos and why fixed wireless access is a powerful 5G use case.

Gil Rosen, Chief Marketing Officer at Amdocs, says Generative AI (GenAI) engines require training to enable predictive results for telecom use cases whether it is applied to the network, customer care, or customer experience. The training also relates to areas such as security, removing bias and outdated information.

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