Girish Mahajan

Girish Mahajan is a Senior leader & Technical Solution Architect, leading the expansion and implementation of AI, data, and automation across BT’s Mobile Networks. With over 20 years of experience in telecom and digital transformation, Girish has consistently delivered measurable impact—driving improvements in operational efficiency, reduction in incident resolution time, and significant gains in customer satisfaction scores through AI-led initiatives.
A recognized leader in applying emerging technologies to solve complex business challenges, Girish specializes in the digital transformation of Communication Service Providers (CSPs). His strategic focus includes autonomous networks, OSS, Service Management , and customer experience transformation using generative and Agentic AI . He has played a pivotal role in transitioning legacy systems to intelligent, self-optimizing platforms, enabling CSPs to scale with agility and resilience.
Girish’s expertise lies in leveraging AI and automation to enhance decision-making, reduce operational risk, and improve service delivery across mobile and voice networks. His work has contributed to the design and deployment of AI-driven frameworks that support predictive maintenance, anomaly detection, and real-time analytics—ensuring both business continuity and innovation at scale.
Girish brings a unique blend of technical depth and strategic foresight, offering actionable insights into how telecom operators can future-proof their operations through intelligent automation and data-driven transformation.