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Roz Roseboro

Speaker

Principal Analyst
Omdia

Roz covers communication service provider operations and IT for Omdia, covering telco AI and analytics. She has more than 20 years of experience in market research, marketing, and product management. Her research focuses on how AI is being applied in network and OSS/BSS domains, how analytics are being used to improve CSP operations and the associated professional services provided to CSPs by their technology partners.
Roz joined Omdia in 2022 following a career at Heavy Reading, Analysys Mason, OSS Observer, and RHK. Prior to becoming an analyst, she worked at Motorola on IT product development and radio and mobile phone product management.
Roz holds a BA in English from the University of Massachusetts, Amherst, an MBA in marketing, management and international business from the J. L. Kellogg Graduate School of Management at Northwestern University and a Masters of Fine Arts in Creative Writing from Northern Michigan University. She is based in Michigan.

Roz

Featured Sessions

15:30

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18 June 2024

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15:30-16:30

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Stage D

circleAI in Action​
traingleCustomer experience management
traingleAI (Artificial Intelligence)
traingleGenAI
How Can We Transform Customer Experience Using AI?

Observe AI in action as it enhances customer experience (CX), unveiling innovative strategies that drive success in today's dynamic landscape.

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16:00

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19 June 2024

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16:00-17:30

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Stage D

circleAI in Action​
traingleAI (Artificial Intelligence)
traingleAI management
traingleAI readiness
How Can AI Enable Greater Agility and Optimization Across Various Operations and Services?

Discover how AI transforms operations, enhances agility, and ensures adaptive responses for operational excellence. Exploring seamless implementation strategies and intelligent automation, covering personalization, and anomaly detection. Gain insights into AI's pivotal role in refining operations and services.

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