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Eric Carrasquilla

Speaker

EVP & President Customer Experience
CSG

Eric Carrasquilla is President of Customer Experience at CSG, where he oversees product, sales, and services for these solutions. Having joined CSG in February 2021, Mr. Carrasquilla previously served as Senior Vice President, Customer Experience (2022-2023) and General Manager, Digital Engagement Solutions from 2021- 2022. Prior to CSG, he was Senior Vice President of Product at Conga (2017-2021) and held leadership roles in product, go-to-market, and general management for Model N, [24]7.ai, Amdocs, Clarify, and Aurum/Baan. Mr. Carrasquilla has over 20 years of experience building, launching, and monetizing enterprise-grade solutions that deliver extraordinary customer experiences. He holds a BS in marketing from San Jose State University as well as an MBA from Santa Clara University.

Eric

Featured Sessions

12:00

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18 June 2024

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12:00-13:30

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Stage D

circleAI in Action​
traingleAI (Artificial Intelligence)
traingle5G
traingleData monetization
How Can We Leverage AI to Enable New Revenue Streams?

Join us for an exploration of AI's transformative potential for new revenue generation and business growth. Speakers will provide you with actionable insights and strategies to harness AI’s power for innovation and success.

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