Mohammad Shaheen

Mohammad Shaheen has over 14 years experience working in the IT and telecommunications industry with a special focus on Mobile Quality of Service and Customer Experience Management. Mohammad is specialized in defining customer experience and service level assurance metrics in a mobile network using networks signaling analysis .With hands on experience in a multinational operator environment Mohammad is helping Polystar customers now get the best possible value from our products and responsible for developing Polystar offering towards the market segment customer experience management (CEM).