Syakil Shahabudin

The session also features case studies from several CSPs contributing to the whitepaper, sharing their experiences in service-centric operations transformation, through AI acceleration and by utilising new value metrics and measurement methodologies, concluding with a panel discussion focusing on their challenges and successes in creating new operational efficiencies and customer experiences.

Discover how AI transforms operations, enhances agility, and ensures adaptive responses for operational excellence. Exploring seamless implementation strategies and intelligent automation, covering personalization, and anomaly detection. Gain insights into AI's pivotal role in refining operations and services.