Today, customer and operational data often resides in organizational silos. Different types of data are generated, stored, and analyzed in isolation. Combining disparate data sources into a unified view requires substantial effort, expertise, cooperation, and integration.
This demo showcases services from AWS, Snowflake, and Digital Route that ingest, enrich, and unify data from diverse sources. Using natural language queries, operators can request unified insights like “”do I have network issues?”” The system provides intelligent responses by analyzing the integrated data, identifying problems, and suggesting potential solutions with generative AI.
This solution streamlines issue investigation, response, and resolution. Instead of fragmented efforts across multiple teams, a single operator can resolve issues in minutes rather than days. Faster resolution driven by unified data and AI automation improves customer satisfaction and reduces costs.