Emílio Varas

Emílio Varas is a seasoned professional in telecommunications and technology with over 25 years of experience. Currently, he serves as the Customer Fulfilment Head of AI and Operations Improvement at Vodafone Group, leading digital transformation and AI implementation programs across European markets, focused on process digitalisation and operational efficiency. Emilio's previous roles include leading Customer Fulfilment teams at Vodafone Spain and integrating Vodafone and ONO post-merger, achieving improvements in digitalisation, operational excellence, resource planning and CRM systems integration. He holds an Executive MBA from EAE Business School and a degree in Telecommunication Engineering from Universidad Politécnica de Madrid.