Richard Webb

We are witnessing the next generation intelligent operations evolution; join this session to hear from leading CSPs sharing their operations transformation best practice, learn how emerging technologies such as GenAI/agentic AI impact operations models, and celebrate the launch of the New-Generation Intelligent Operations Whitepaper 3.0!

We’ll explore how next-gen networks inside the telco—like SA 5G and AI-driven automation—are boosting efficiency, driving innovation, and preparing operators to meet future customer demands.

Level 5 transformation requires an equal focus on technology, workforce, business processes, and organisational change management. In this roundtable, we will share our comprehensive roadmap for AO transformation from Level 1 to Level 5. We will discuss the new skills and operation models required to drive the transformation successfully and will examine the innovative technologies necessary for achieving Level 5 autonomy. From cutting-edge advancements to practical implementations.