Experience

Observe AI in action as it enhances customer experience (CX), unveiling innovative strategies that drive success in today's dynamic landscape.

In this AI challenge, Moonshot Catalysts teams are embracing the opportunity for communications service providers to explore and harness the capabilities of artificial intelligence (AI). With Generative AI (GenAI) as a driving force, telecom companies can aspire to realize a substantial 30% increase in EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization) and strategically enhance operational efficiency. By doing so, telecom providers can not only deliver superior services but also reduce operational costs, thus significantly impacting their earnings, and ultimately contributing to the growth and competitiveness of telecommunication businesses in a rapidly evolving industry landscape. The possibilities are endless.

Discover how AI transforms operations, enhances agility, and ensures adaptive responses for operational excellence. Exploring seamless implementation strategies and intelligent automation, covering personalization, and anomaly detection. Gain insights into AI's pivotal role in refining operations and services.

In this Catalyst session teams share how their co-created solutions drive groundbreaking innovation and impactful business outcomes. Explore how advanced AI and large language models can revolutionize network operations, enhance customer loyalty, and streamline service management. Gain insight into AI-driven innovations like digital twins, automated operations, and virtual assistants to transform the entire product and customer lifecycle. Join us as we navigate the forefront of industry innovation.